Kathie Tupper

• Lead a successful team of 8 sales professionals by providing motivational coaching, sales strategies and performance-based incentives to achieve on target goal of 15% growth for 2024.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Implement proven KPI system to monitor sales performance.
• Daily communication with high level operations; upper leadership and marketing teams to remove any barriers that may hinder from my team from achieving their goals.
• Maintain and nurture key account relationships through strategic partnership initiatives.

• Strategically lead and managed an Architect & Design Specifications Team of 6 direct reports, and 6 part time merchandisers.
• Foster close relationships with current accounts, and develop new business opportunities across Western Canada.
• Increase market share and drive specifications that lead to sales through relationships with Architects, Interior Designers, Developers, GC's, end users and sub-trades.
• Mentor my team to meet monthly and annual sales targets and KPI's.
• Work closely with outside sales on project management to ensure specifications are tracked throughout the entire process of the project cycle.

• Sales and Business Development for key A&D accounts.
• Manage distribution partner throughout Western Canada for all RHC product lines.
• The position included a multitude of roles including generating specifications through the A&D community; product and technical training with distributor sales reps and sub-trades; work with distributor management team to implement stocking programs.
• Developed sales targets; coordinate project tracking; maintain / build key relationships with G.C’s; commercial and residential dealers / flooring contractors; end users.

• Develop new business opportunities with a focus on hospitality, multi-family, and healthcare markets throughout Canada.
• Nurture strong relationships with senior decision-makers with new and existing accounts such as: hotel procurement companies; buying groups; corporate head offices and key A&D accounts. Develop new marketing materials; attend industry trade shows, sponsor and host various industry events throughout North America.
• Board member of the IDC (Interior Designers of Canada) - worked on association panel to develop a Sales Training CEU for A&D representatives throughout Canada.

Manage account base of 250+ Architects; Interior Designers, Developers, and flooring dealers throughout BC and Alberta.

Work from beginning design stages with senior designers and architects to educate them on the process of designing custom carpet, as well as specifying the appropriate products for healthcare and commercial projects.

Liaise between project designers and carpet designers at the factory in Georgia to create highly specialized custom flooring solutions for large hotel projects.

Board member of NEWH Vancouver and was selected from 80 applicants throughout Canada to join the board of a new IDC Industry Committee.

Maintained a large account base of architects; landscape architects; interior designers; developers; millworkers and glass shops to secure specifications and sales.

Work closely with senior-level architects and designers educating them on the best solutions for their projects including hardware, lighting, and fabrication, and exterior solutions. From preliminary design conception and specification to installation.

• Specialized in commercial and multi-family design. Involved in all aspects of the design process with a strong focus on designing and drafting custom cabinetry and woodwork.