Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kathie Koroma

Edmonton,AB

Summary

Driven by a strong customer service ethos, I excelled at Dollarama, enhancing shopping experiences through exceptional service and maintaining a pristine store environment. My teamwork and problem-solving skills contributed to increased efficiency in both retail and kitchen roles, demonstrating my ability to adapt and thrive in fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Dollarama
Edmonton,AB
07.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Kitchen Helper

Wendy
Edmonton
01.2021 - 01.2023
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Retail Sales Associate

Childrens Place
Edmonton, AB
09.2019 - 07.2020
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.

Kitchen Helper

Mcdonalds
Edmonton AB
09.2018 - 07.2019
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.

Education

Diploma - Child And Youth Diploma

Norquest College
Edgerton, AB
01.2025

Diploma -

St Joseph High School
Edmonton, AB
07.2019

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration

Languages

English
Full Professional

Certification

Trauma informed certificate

Suicide intervention

Early learning and childcare level 2

Timeline

Retail Sales Associate

Dollarama
07.2023 - 07.2023

Kitchen Helper

Wendy
01.2021 - 01.2023

Retail Sales Associate

Childrens Place
09.2019 - 07.2020

Kitchen Helper

Mcdonalds
09.2018 - 07.2019

Diploma - Child And Youth Diploma

Norquest College

Diploma -

St Joseph High School
Kathie Koroma