Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Interests
Timeline
Generic

Kathie Hickey

Riverview,NB

Summary

Dynamic HR professional offering freelance services to support businesses of all sizes in achieving sustainable growth and enhancing workforce development. Proven ability to streamline processes and implement strategic HR initiatives that drive organizational effectiveness and foster employee engagement. Committed to delivering customized solutions that align with business goals, ensuring operational success and talent advancement. Proven ability to navigate complex HR challenges while maintaining a focus on fostering a collaborative and positive workplace culture.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Store Human Resources Manager

The Home Depot
Moncton, NB
01.2009 - 05.2025

NB/PEI Business Development Specialist

Manpower Services
05.2006 - 05.2008

Sales, Marketing & Accounting

Hickey Hardwood Flooring
08.1988 - 12.2005

Human Resources Coordinator

Maple Leaf Consumer Foods
11.2004 - 08.2005

Senior Clerk – Payroll & Benefits Administration

Pepsi Bottling Group
05.1995 - 12.2003

Pepsi (Sales Admin & payroll)

Kelly Temporary Services
05.1995 - 11.1995

Real Estate Agent

Ambassador Realty
04.1993 - 03.1995

NB/PEI Unit Secretary

Digital Equipment of Canada
11.1986 - 02.1993

Customer Support Representative

Paul Burden Ltd.
06.1983 - 11.1986

Education

Human Resources Management Diploma (Honors) -

NB Community College
Moncton, NB
06.2006

Diploma - Secretarial

NB Community College
Moncton, NB
06.1983

High School -

Riverview High School
Riverview, NB
06.1982

Skills

  • Talent acquisition
  • Workforce performance optimization
  • Talent development
  • Strategic succession planning
  • Coaching and feedback expertise
  • Conducting investigations
  • Organizational change management
  • Disability support management
  • Health safety management
  • Compensation & Benefits
  • Employee relations
  • Conflict resolution methods
  • Employee retention strategies
  • Financial analysis and reconciliation
  • Human Resources Management Systems – Workday, Dimensions
  • Presentation and training facilitation
  • Permanent residency application management

Accomplishments

  • Supervised team of 150+ staff members.
  • Achieved YOY increase in Sales through effectively supporting the team through recruitment who fit the culture and then help these employees grow their skills to move up in the company.
  • Captaincies included new Kronos scheduling system aka FAST. Co-presenter to Canadian HR Team on Strategic Scheduling called "life in the FAST Lane" and Workday Captain for successful Atlantic HR Rollout.
  • Successfully completed over 70 mock interviews to assist both new comers with interview skills and created a system to access skill and readiness levels.

Languages

English
Full Professional
French
Limited Working

Affiliations

  • Multicultural Association of Greater Moncton NBELT Interview Coach 2012 – current
  • CPHR NB CPHR 2006 – current
  • International Coaching Federation Associate Member May 2018 – current
  • Riverview Arts Center HR Support 2016
  • Riverview Band Parents Association Start-Up Advisor & Fundraising Oct 2013 – Mar 2014
  • Greater Moncton Chamber of Commerce Golf Committee Member 2008 – 2009
  • Business Professional Women of Greater Moncton Member May 2008 - 2010
  • Contact Centre Partnership of Greater Moncton Committee Member Oct 2007 – 2009
  • Delta Sigma Phi Various roles, up to President 1995 - 2014
  • Dragon Boat Festival Volunteer 2008 & 2009
  • Legs for Literacy Spotter Oct 2005 - 2012
  • Greater Moncton YMCA Member/Food Bank Volunteer Feb 2008 – 2014
  • Team Depot Captain and Co-Captain Jan 2012 – current
  • Peter McKee Food Bank/Food Depot Alimentaire Annual Fill the Box Volunteer Dec 2008 - current

Certification

  • CPHR Certified – 2009-06
  • Canadian Payroll Association: Level I (Payroll Administrator)
  • Manpower's Step I and Step II Sales Training
  • Dale Carnegie Human Relations Course
  • SPI Solutions Selling
  • Right Client, Right Terms
  • HRANB Seminars
  • Investigations Training
  • Associate Relations training
  • Leadership Training
  • Public Relations Training
  • Strength Finder 2.0 Training
  • Engage Me Training
  • French Language Level 3
  • Workplace Standard First Aid with CPR and AED Certified
  • Worksafe NB Joint Health & Safety Committee Training

Interests

  • Travel - Planning & Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Figure Skating, Boating and Golf
  • Outdoor and Adventure

Timeline

Store Human Resources Manager

The Home Depot
01.2009 - 05.2025

NB/PEI Business Development Specialist

Manpower Services
05.2006 - 05.2008

Human Resources Coordinator

Maple Leaf Consumer Foods
11.2004 - 08.2005

Senior Clerk – Payroll & Benefits Administration

Pepsi Bottling Group
05.1995 - 12.2003

Pepsi (Sales Admin & payroll)

Kelly Temporary Services
05.1995 - 11.1995

Real Estate Agent

Ambassador Realty
04.1993 - 03.1995

Sales, Marketing & Accounting

Hickey Hardwood Flooring
08.1988 - 12.2005

NB/PEI Unit Secretary

Digital Equipment of Canada
11.1986 - 02.1993

Customer Support Representative

Paul Burden Ltd.
06.1983 - 11.1986

Human Resources Management Diploma (Honors) -

NB Community College

Diploma - Secretarial

NB Community College

High School -

Riverview High School
Kathie Hickey