Kathia Hernandez
PERRIS
Summary
Developed strong interpersonal and caregiving skills in compassionate care environment, adept at managing daily activities and providing emotional support. Seeking to transition into new field, leveraging ability to connect deeply with individuals and maintain calm, organized approach. Committed to applying these skills to new challenges and opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Respite Care Provider
Inland Respite
11.2025 - Current
- Provided individualized care to clients, ensuring their comfort and safety during respite services.
- Facilitated engaging activities tailored to client interests, promoting social interaction and mental stimulation.
- Administered medications as prescribed, adhering to safety protocols and ensuring correct dosages.
- Monitored clients' health indicators, reporting any changes to medical professionals promptly.
Barista
Starbucks
10.2023 - Current
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Delivered exceptional customer service by actively listening to and addressing customer inquiries.
Shift Leader
Pizza Hut
01.2022 - 05.2024
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored team members, enhancing skills and knowledge for improved performance.
- Managed inventory levels, conducting regular checks to prevent shortages and waste.
- Fostered a positive team culture, encouraging collaboration and open communication.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma - Social Work
California State University, San Bernardino
San Bernardino, CA05-2027
High School Diploma -
Moreno Valley High School
Moreno Valley06-2023
Skills
- Emotional support
- Teamwork and cooperation
- Problem identification
- Team building
- First Aid/CPR Certified
- Friendly and outgoing
- Attention to detail
Certification
- Certified CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Respite Care Provider
Inland Respite
11.2025 - Current
Barista
Starbucks
10.2023 - Current
Shift Leader
Pizza Hut
01.2022 - 05.2024
High School Diploma - Social Work
California State University, San Bernardino
High School Diploma -
Moreno Valley High School