Katheryne Lucas

Supervised cleaning of AirBnB Units and private homes( also small gyms)

Controlled inventory

Ordered and maintained supplies for cleaning and supplies for AirBnB Units

Fulfulled guests and clients requests when needed

• Oversaw day-to-day production activities in accordance with business objectives.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Defined, implemented and revised operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.

• Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
• Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.