Engaged with and balanced customer needs in a busy environment. Enhanced customer experience by providing personalized service and support to shoppers. Reorganized store layouts to better promote to new product drops, and seasonal marketing promotions. Maintained stockroom and familiarity with inventory. Trained new team members on operational procedures and techniques for customer engagement.
Part Time - approx. 12-20 hours per week
Community Counter Technician
Melad and Associates
South Gate, CA
01.2025 - 12.2025
Serve as a liaison between residents, applicants, City Hall, and Melad & Associates for new and ongoing projects. Communicate requirements and general information for potential projects. Prepare daily inspection lists for residents, inspectors, and code enforcement requests. Maintain and update city building records. Manage public records requests. Review existing permit records to determine potential or necessary projects. Prepare daily cash deposits from permit payments. Process daily mail for Building & Safety and Code Enforcement. Assist residents at the counter, over the phone, and through email with any permit, pre-sale, or project concerns.
Part-time - approx. 20-32 hours per week
Brand Representative
Hollister
La Jolla, CA
07.2022 - 06.2024
Engaged with and balanced customer needs in a busy environment. Enhanced customer experience by providing personalized service and support to shoppers. Reorganized store layouts to better promote to new product drops, and seasonal marketing promotions. Maintained stockroom and familiarity with inventory. Trained new team members on operational procedures and techniques for customer engagement.
Part Time - approx. 12-20 hours per week
Education
Bachelor of Science - Political Science - International Relations
University of California, San Diego
La Jolla, CA
03-2024
High School Diploma -
Warren High School
Downey, CA
06-2020
Skills
Conversational and professional Spanish
Maintaining and updating public records
Adapting to a fast-paced work environment
Organizational skills
Communication skills - managing communications between multiples parties
Customer engagement
Attention to detail
Familiarity with Computer Software - including EdgeSoft for City Building permits and different POS systems
Preparing invoices and cash deposits for the bank
Timeline
Community Counter Technician
Melad and Associates
01.2025 - 12.2025
Brand Representative
Hollister
09.2024 - Current
Brand Representative
Hollister
07.2022 - 06.2024
Bachelor of Science - Political Science - International Relations