Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Katherinne Ramirez

Barrie,Ontario

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Cashier

Centra Food Market
Barrie, Ontario
12.2023 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.

Salesperson

Tutitravel Agency
La Union , El Salvador
01.2023 - 07.2025
  • Analyzed customer feedback to identify areas of improvement in services offerings.
  • Resolved customer complaints promptly and efficiently.
  • Collaborated with team members to develop effective sales plans.
  • Provided personalized service to build relationships with customers.

Education

Business Diploma - Business

Georgian College
Barrie, ON
04-2025

Commercial Vocational Technical High School Diploma -

CESCLA
La Union, El Salvador
11-2021

Skills

  • Customer service
  • Data analysis
  • Problem solving
  • Effective communication
  • Inventory management
  • Customer relations
  • Multitasking and organization
  • Team collaboration
  • Time management skills

Languages

Spanish
Native/ Bilingual
English
Professional

Affiliations

  • Volunteered at various shelters to gain a more comprehensive understanding of poverty in Santa Clara

Timeline

Cashier

Centra Food Market
12.2023 - Current

Salesperson

Tutitravel Agency
01.2023 - 07.2025

Business Diploma - Business

Georgian College

Commercial Vocational Technical High School Diploma -

CESCLA

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Katherinne Ramirez