Job Search Status
Open to workDesired start date: Immediately
Open To Work
Hi, I’m
Katherine L. Schultiess
Sarnia,ON
Work Preference
Summary
Results-driven HR Leader with 10+ years of experience managing full-cycle HR in standalone and multi-site environments. Proven track record of building high-performing teams, leading innovative recruitment strategies, and delivering practical HR solutions across unionized and non-unionized workforces. Experienced Health and Safety leader with strong knowledge of Ontario legislation, including ESA, OHSA, and WSIB. Skilled in employee relations, performance management, and payroll and benefits administration.
Overview
8
years of professional experience
1
Certification
Work History
North Element Inc.Wallaceburg, ON, Canada
Manager of HR / Operations & Health & Safety
07.2025 - 10.2025
Job overview
- Developed and implemented corporate HR and Health & Safety policies aligned with OHSA, ESA, and provincial legislation, ensuring compliance in a municipal-style regulatory environment.
- Built a structured, equitable on-boarding program to enhance employee integration, retention, and training consistency.
- Designed and implemented a transparent progressive discipline program supporting fairness, due process, and policy alignment.
- HR advisory support on employee relations, conflict resolution, compliance, and organizational best practices.
- Provided timely support and guidance to resolve associate relations issues while ensuring fairness, consistency, and adherence to company policies.
- Advised managers on effective performance management practices, including goal-setting, coaching, and performance evaluation processes.
- Managed full-cycle recruitment including job postings, applicant screening, and competency-based interviewing aligned with merit-based municipal hiring.
- Crafted clear and engaging internal communications to inform employees about HR policies, benefits changes, and organizational updates.
- Ensured accurate HR documentation, reporting, and record keeping in accordance with public-sector expectations.
- Implemented Health & Safety initiatives including hazard identification, inspections, and corrective action processes.
- Oversaw the development and implementation of comprehensive health and safety programs to ensure compliance with federal, state, and local regulations (OSHA, CDC, EEOC, etc.).
- Partnered with operations leadership to identify workplace risks, implement corrective actions, and drive a proactive safety culture across all departments.
- Led safety training initiatives, including on-boarding safety orientation, annual compliance training, and targeted sessions on incident prevention and emergency response.
- Built and maintained safety communication channels, providing employees with clear updates on protocols, emergency procedures, and regulatory requirements.
- Championed a culture of safety by engaging employees at all levels through training, recognition programs, and participation in safety committees.
- Streamlined recruitment processes, reducing time-to-hire through innovative sourcing strategies.
- Managed employee relations issues, providing guidance and mediation to resolve conflicts effectively.
Plan ASarnia/Chatham, Windsor, Ottawa/Renfrew/Lanark, Elgin, ON, Canada
Senior Human Resources Manager
11.2024 - 07.2025
Job overview
- Directed HR functions for multi-site partnered long-term care facilities, including workforce planning, talent acquisition, performance management, and compliance with healthcare regulations.
- Developed and executed strategic staffing plans to meet client care demands, ensuring qualified personnel were available to support fluctuating census and acuity levels.
- Oversaw recruitment, on-boarding, credential verification, and retention strategies for PSWs, RPNs, RNs, and administrative staff.
- Oversaw daily HR operations and allocated tasks to a team of two HR Administrators, ensuring efficient workflow, timely service delivery, and adherence to organizational and legislative standards.
- Ensured compliance with provincial employment laws, collective agreements, and sector-specific legislation (e.g., ESA, OHSA, WSIB, LTC Act, Ministry of Health guidelines).
- Led employee relations initiatives, including conflict resolution, investigations, progressive discipline, and mediation.
- Conducted regular policy and procedural reviews; implemented updates to reflect regulatory changes and sector best practices.
- Established and monitored KPIs and HR metrics to assess workforce performance, absenteeism, turnover, and training effectiveness.
- Served as a key advisor to executive leadership on organizational culture, staffing shortages, risk mitigation, and labor relations.
- Built partnerships with colleges, regulatory bodies, and health networks to enhance candidate pipelines and industry presence.
- Fostered a culture of equity, accountability, and continuous improvement across all levels of the organization.
- Mentored HR team members, promoting professional growth and operational efficiency.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Sentry Fire Protection ServicesSarnia, ON, Canada
HR Generalist
01.2022 - 03.2024
Job overview
- Assessed staffing needs with managers and senior leadership to meet operational goals.
- Led employee engagement initiatives—such as recognition programs, team-building activities, and engagement surveys—to enhance morale and organizational culture.
- Recruited qualified, values-aligned candidates and managed relationships with recruitment agencies.
- Created job postings, conducted interviews, and prepared employment offers and contracts.
- Facilitated effective on-boarding and training programs including health & safety.
- Provided coaching and support to ensure high-quality training outcomes.
- Secured government grants to offset hiring/training costs.
- Partnered with recruiting agency to execute talent acquisition strategies, including job fairs, campus partnerships, and targeted job postings to attract high-quality candidates.
- Organized a recruitment event with 300+ applicants; developed partnerships with Lambton College and employment agencies.
- Administered and maintained compensation and benefits programs.
- Managed accurate employee records and HRIS data (vacation, sick leave, absences, etc.).
- Liaised with union representatives for workforce management.
- Designed and implemented performance programs and updated job descriptions.
- Led performance reviews and coaching initiatives for supervisors and staff.
- Provided individual coaching and developed a fair, progressive discipline policy.
- Developed and delivered HR policies aligned with legislative requirements.
- Provided training to ensure company-wide policy adherence.
- Ensured legal compliance with employment legislation and reporting.
- Acted as a culture leader fostering a respectful and professional environment.
The Inn of the Good ShepherdSarnia, ON, Canada
Manager of HR & Community Relations
12.2020 - 01.2022
Job overview
- Developed on-boarding programs for three locations, overseeing over 40 employees.
- Led staffing operations including recruitment, interviews, salary negotiations, and orientations.
- Addressed employee morale issues and successfully reconciled team dynamics.
- Managed disability claims, long-term care leaves, and processed layoffs/severance packages.
- Stayed current with HR trends, labor law changes, and compliance regulations.
- Administered RRSP program for multiple locations, ensuring accurate record keeping and compliance.
- Provided strategic HR leadership, identifying key problems and opportunities within the organization.
- Researched, developed, and implemented policies relating to employee management, performance, and health & safety.
- Maintained HR policies and ensured organizational compliance with all regulations.
- Managed time and attendance, payroll processing, benefits carrier payments, and retirement savings plans.
- Coordinated recruitment and on-boarding, ensuring compliance with employment standards and legislative requirements.
- Provided ongoing training, counselling, and coaching for staff development.
- Represented the organization on the Occupational Health and Safety Committee, leading workplace inspections, incident investigations, and corrective actions.
- Managed contractor relationships, including vendor selection, contract performance monitoring, and contract termination.
- Ensured the organization maintained adequate and up-to-date insurance contracts in line with legal requirements.
- Oversaw IT management, liaising with service providers for computer systems, phone systems, alarms, and more.
- Cultivated relationships with local, provincial, and national organizations for financial sponsorship, donations, and.
- Wrote and tracked grant applications from private industry, non-profits, and government sources, ensuring follow-up reporting.
- Managed press releases, programs, and event advertising, coordinating with media and marketing agencies.
Air CanadaMississauga, ON, Canada
Non-Revenue Flight Operations Manager
06.2019 - 04.2020
Job overview
- Managed all NRFO flying requirements including scheduling, execution and modification of all events under the NRFO responsibility. This included but was not limited to flight test, maintenance, positioning, simulator certification, aircraft inspections and other events directly managed by NRFO.
- Managed all crew member requirements including booking, tracking and facilitating all of crew member’s requirements needed to perform their duties. This included but was not limited to deadheads, hotels, transfers and car hires and fiscal management of budget related to each event.
- Managed full departmental out of hour’s support for NRFO department 24/7 which included covering after hours’ requirements and being on call.
- Managed crew regulatory compliance and crew fatigue management.
- Managed and analyzed crew productivity levels throughout the month by providing monthly synopsis reports of events and productivity numbers.
- Worked with all involved both inter and intra branch departments such as Customs, Scheduling, Commercial, System Operations Control (SOC), Station Operations Control – airport specific (STOC), Maintenance Operations Control (MOC), Crew Scheduling, Catering, MRO Representatives and various other required contacts to initially schedule, update and reconfigure the schedules of NRFO/Jetz Operations.
- Oversaw Jetz flight operations and managed/coordinated all restricted Jetz Operations crewing and security requirements.
- Provided office administration support to the Chief Pilot, and Director when needed.
- Maintained files and records for the department.
- Planned meetings, hosted yearly departmental meeting which included presentation of upcoming year goals.
- Organized and planned yearly corporate event.
- Managed crew member productivity/scheduling to ensure maximum efficiency and utilization of resources.
- Managed, administered and provided approval of NRFO P-Card program including monthly expense tracking, allocation, resolution, payment and approve expenses supporting Chief Pilot NRFO and Aircraft Introduction.
- Authored and maintained Standard Operating Procedures Manual for travel bookings and international contacts.
- Created and updated uniform policy to provide internal departmental guidance.
Swoop AirlinesHamilton, ON
Lead Flight Attendant
03.2018 - 06.2019
Job overview
- Supervised cabin crew operations to ensure compliance with safety regulations and service standards.
- Trained and mentored junior flight attendants on emergency procedures and customer service excellence.
- Coordinated in-flight service delivery, enhancing passenger satisfaction through efficient teamwork.
- Resolved passenger concerns promptly, fostering a positive travel experience and maintaining brand loyalty.
- Led pre-flight briefings to align crew members on safety protocols and operational updates.
- Handled difficult situations professionally, maintaining composure under pressure while providing effective solutions.
- Conducted pre-flight briefings for crew members, ensuring proper understanding of safety protocols and expectations.
- Provided exceptional customer service, addressing passenger concerns and resolving issues promptly.
- Resolved passenger conflicts and medical emergencies during flights.
- Led efforts towards creating an inclusive atmosphere on board by addressing diverse cultural needs of passengers.
- Evaluated crew performance during flights, providing constructive feedback for continuous improvement.
- Responded to passenger and mechanical emergencies following guidelines and training.
Education
Human Resources Professionals AssociationToronto, ON
03-2018
Lambton CollegeSarnia, ON
Post-Graduate Human Resource Management Program
04-2017
University of WindsorWindsor, ON
Bachelor of Arts from Major in Psychology /Sociology Minor Philosophy
06-2001
Lambton CollegeSarnia, ON
Human Services Diploma from General Arts Coursework
04-1997
Skills
- Health & Safety Leadership and legislative compliance
- KPI analysis
- Team leadership training
- HR operations management
- Employee performance assessment
- Employee engagement strategies
- Labor law compliance and governance
- Onboarding, training, and development
- Clear interpersonal communication
- Talent acquisition
- Benefits and compensation management, payroll processing
- Creation of HR policies
Affiliations
Chair for Surf Inn Turf Committee for The Inn of the Good Shepard.
Director/Owner/Operator of Shop The North Pole Vendor Show, with proceeds to The Inn of the Good Shepherd
Certification
Certified Human Resource Practitioner, through the Human Resource Professional Association
Timeline
Manager of HR / Operations & Health & Safety
North Element Inc.
07.2025 - 10.2025
Senior Human Resources Manager
Plan A
11.2024 - 07.2025
HR Generalist
Sentry Fire Protection Services
01.2022 - 03.2024
Manager of HR & Community Relations
The Inn of the Good Shepherd
12.2020 - 01.2022
Non-Revenue Flight Operations Manager
Air Canada
06.2019 - 04.2020
Lead Flight Attendant
Swoop Airlines
03.2018 - 06.2019
Lambton College
Post-Graduate Human Resource Management Program
University of Windsor
Bachelor of Arts from Major in Psychology /Sociology Minor Philosophy
Lambton College
Human Services Diploma from General Arts Coursework