Katherine G Windle
Administrative Assistant
Mississauga,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant
SAIT Polytechnic, School of Transportation, School of Construction, School of Manufacturing
Calgary, AB
10.2012 - Current
- Monitored 5 office calendars to plan meetings, activities and travel to maximize productivity.
- Restocked office supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Commended for excellent communication, people focused skills and attention to detail on performance reviews.
Guest Services Supervisor
PRIMARIS RETAIL REIT
Calgary, AB
06.2010 - 10.2012
- Managed 12 staff members in service and sales objectives
- Administrative duties include creating communications, budgets and office organization/maintenance
- Create and maintain department budget, time sheets and scheduling
- Maintain great relationships with tenants, contractors and co-workers
- Recruit, hire and train staff, lead staff meetings
- Created a manual for processes and procedures at the Guest Services desk
- Commended for excellent communication and customer service skills on performance reviews
- Health & Safety committee member
Administrative Assistant/Receptionist
IVANHOE CAMBRIDGE
Calgary, AB
09.2007 - 11.2009
- Front line of communication and customer service for Administration Office
- Answered and directed all incoming phone calls, e-mails and faxes
- Supported Managers by composing and typing documents, presentations, memos
- Set up appointments/meetings, prepared agendas, took meeting minutes
- Provided support for Sunridge Mall annual activities such as Stampede Breakfast and Tree Lighting
- Entered sales information into JDE database
- Liaison for tenants and customers
- Created and executed contracts for Non-Profit organizations
- Organized and maintained filing system
Education
Certificate - Business Administration
SAIT Polytechnic
Calgary, AB 04.2018 - 04.2020
High School Diploma -
Nelson High School
Burlington, ON 09.1992 - 06.1996
Skills
Office administration
Process optimization
Spreadsheet management
Meeting minutes
Database administration
Business correspondence
Business administration
Meeting arrangements
Timeline
Certificate - Business Administration
SAIT Polytechnic
04.2018 - 04.2020
Administrative Assistant
SAIT Polytechnic, School of Transportation, School of Construction, School of Manufacturing
10.2012 - Current
Guest Services Supervisor
PRIMARIS RETAIL REIT
06.2010 - 10.2012
Administrative Assistant/Receptionist
IVANHOE CAMBRIDGE
09.2007 - 11.2009
High School Diploma -
Nelson High School
09.1992 - 06.1996