Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Katherine Elizabeth Wong

Katherine Elizabeth Wong

Toronto,ON

Summary

Over a decade of delivering excellent services in industries with a special focus on; sales, marketing, customer service. Passionate about creating strong team cultures who value WIN/WIN client relationships - by creating meaning and building value with customers and partners alike.

My expertise lies in developing and executing sales plans, building and maintaining strong customer relationships, and closing all viable deals. I am highly skilled in identifying new business opportunities and leveraging existing relationships to drive revenue and growth. Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. I’m all about generating repeat business with confidence, because if it makes dollars, I always find a way to make it make sense.

Overview

6
6
years of professional experience

Work History

Territory Executive

Rothmans Benson & Hedges
12.2019 - Current
  • Achieved consistent TOP sales performance by effectively communicating the value of a diverse portfolio to vendors/customers alike.
  • Developed and maintained strong relationships with key accounts, resulting in exceeded sales targets by 30% in the first year of employment, and consistently met or exceeded targets in subsequent years.
  • Provided exceptional customer service by addressing client inquiries, resolving issues, and ensuring prompt solutions.
  • Negotiated prices, terms of sales and service agreements.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of partner relations.

Brand Ambassador Team Lead

Brand Momentum
02.2018 - 12.2019
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Education

Bachelor of Arts - Psychology, Minor: Philosophy/Business

Toronto Metropolitan University
  • Study Abroad: Art History - VANCOUVER ISLAND UNIVERSITY, Florence, Italy

Skills

  • Sales Operations
  • Dealer Relationships
  • Management
  • Team Leadership
  • Negotiation
  • Strategic Thinking
  • Key Accounts
  • Leadership
  • Strong Leadership
  • B2B/B2C
  • Excellent Communication
  • Computer savvy
  • Problem-solving talent
  • Vendor Management
  • Interpersonal Communication Skills
  • Continuous Improvement
  • Strategic Networking
  • Territory Management
  • Sales Expertise
  • Customer Engagement Strategies
  • Customer Relationship Management
  • Customer Acquisition
  • Customer Experience

Additional Information

  • THRIVE AWARDS , Awarded for Outstanding Dedication Collaborating: The first in ONTARIO to bridge the gap from tobacco to vape, Top Performer since 2019-2022

Timeline

Territory Executive - Rothmans Benson & Hedges
12.2019 - Current
Brand Ambassador Team Lead - Brand Momentum
02.2018 - 12.2019
Toronto Metropolitan University - Bachelor of Arts, Psychology, Minor: Philosophy/Business

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Katherine Elizabeth Wong