Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Athina Guerra Sandoval

Brossard,QC

Summary

Dynamic retail professional with experience at H&M, excelling in customer service and effective multitasking. Trilingual in English, French, and Spanish, I thrive in fast-paced environments, leveraging strong problem-solving skills to enhance customer satisfaction and streamline operations. Proven ability to collaborate with teams and manage inventory efficiently. Experienced in working under pressure in a busy restaurant setting, adept at managing stress and maintaining focus to deliver consistent results.

Overview

3
3
years of professional experience

Work History

Cashier

Linen Chest
11.2022 - 11.2023

Welcomed customers, assisted with their needs, operated the cash register accurately, and worked flexible shifts to support store needs.

Retail Associate

H&M Hennes & Mauritz
04.2022 - 09.2022

Provided exceptional customer service, handled transactions, maintained displays, and supported sales in a fast-paced retail environment.

Cashier

Patrick Morin
04.2022 - 10.2022

Assisted customers with purchases, returns, and inquiries; operated the register accurately and resolved issues to ensure a positive shopping experience.

Retail Associate

Formula 1
06.2024 - 06.2024

Maintained a clean, organized store and positive attitude; collaborated well with team, restocked merchandise, managed inventory, and handled cash transactions accurately.

Food Runner

Quai 99 - Restaurant
04.2024 - Current

Handled high-pressure situations calmly during peak hours, provided excellent customer service, managed multiple tasks efficiently, and coordinated with kitchen staff to ensure order accuracy.

Education

Bachelor Of Arts - Psychology

McGill University
Montreal
04.2029

DEC - Psychology

Champlain College
Saint-Lambert, QC
06.2025

High School -

École Secondaire Antoine Brossard
Brossard, QC
06.2024

Skills

  • Trilingual (English, French, Spanish)
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Effective multitasking
  • Customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual

Timeline

Retail Associate

Formula 1
06.2024 - 06.2024

Food Runner

Quai 99 - Restaurant
04.2024 - Current

Cashier

Linen Chest
11.2022 - 11.2023

Retail Associate

H&M Hennes & Mauritz
04.2022 - 09.2022

Cashier

Patrick Morin
04.2022 - 10.2022

Bachelor Of Arts - Psychology

McGill University

DEC - Psychology

Champlain College

High School -

École Secondaire Antoine Brossard
Katherine Athina Guerra Sandoval