KATHERINE APRIL YOLDI
London,Canada
Summary
Experienced warehouse logistics professional with a proven track record in efficiently managing shipping operations and inventory. Recognized for a collaborative approach and ability to adapt to evolving demands, ensuring seamless and precise order fulfillment. Proficient in operating warehouse machinery, coordinating shipments, and maintaining organized storage solutions. Reliable and results-driven individual with a strong focus on contributing to the overall operational success of the company.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Warehouse Shipper
Maple Leaf Foods
01.2024 - Current
- Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
- Demonstrated adaptability and flexibility, taking on additional responsibilities during peak periods to ensure the team met all objectives.
- Improved accuracy in order fulfillment through meticulous attention to detail when picking, packing, and labeling orders.
- Contributed to reducing product damage by properly packing items and securing them for transport.
Team Member-General Operations
Maple Leaf Foods
08.2023 - 01.2024
- Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
- Participated in troubleshooting efforts when problems arose during the manufacturing process in order to minimize disruptions to production schedules.
- Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
Warehouse Associate
Columbia Sportswear Company
06.2023 - 08.2023
- Prepared orders for shipment by packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Team Member
Tim Hortons
10.2021 - 05.2023
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Overseas Filipino Worker
as a Mechanical Drafter for Construction Companies
01.2013 - 05.2021
- I took certificate courses in mechanical drafting that may help me with my job overseas
- Decided to try a new pathway abroad to widen my work experience
- Incorporated text comments and instructions to finalize drawings and guide installers.
- Built 3D models with the Revit Software to outline building designs for the construction team.
Data Entry Clerk
HSBC Electronic Data Processing Inc.
11.2008 - 10.2012
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Followed established procedures to enter and process data correctly.
- Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
Tier 1 Customer Service Representative
HSBC Electronic Data Processing Inc.
11.2005 - 11.2008
- Utilized problem-solving skills to address customer complaints.
- Exceeded performance in Quality metrics consistently, earning recognition as a top performer within the team.
- Participated in training programs to enhance product knowledge and customer service skills.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Customer Service Representative
Teletech Customer Care Management, Inc.
02.2004 - 11.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
Diploma - Business- Supply Chain And Operations
Fanshawe College
London, ON04.2023
Bachelor of Science - Business Administration Major in Computer Applications
De La Salle - College of Saint Benilde
Manila, Philippines12.2003
Skills
- Skilled in Microsoft Office Applications
- Adaptable to Change
- Efficiently Organized
- Structured Problem-Solving
- Steadfast Commitment
- Trustworthy
- Ability to teach
- Effective Coaching Ability
- Fast Learner
- Attentive Listener
- Warehouse Safety Compliance
- Optimistic Mindset
- Product Packaging Optimization
Languages
English
Full Professional
Certification
- Forklift Certification for Class I, II and III
- ASCM Member , London Chapter- Association for Supply Chain Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchTimeline
Warehouse Shipper
Maple Leaf Foods
01.2024 - Current
Team Member-General Operations
Maple Leaf Foods
08.2023 - 01.2024
Warehouse Associate
Columbia Sportswear Company
06.2023 - 08.2023
Team Member
Tim Hortons
10.2021 - 05.2023
Overseas Filipino Worker
as a Mechanical Drafter for Construction Companies
01.2013 - 05.2021
Data Entry Clerk
HSBC Electronic Data Processing Inc.
11.2008 - 10.2012
Tier 1 Customer Service Representative
HSBC Electronic Data Processing Inc.
11.2005 - 11.2008
Customer Service Representative
Teletech Customer Care Management, Inc.
02.2004 - 11.2005
- Forklift Certification for Class I, II and III
- ASCM Member , London Chapter- Association for Supply Chain Management
Diploma - Business- Supply Chain And Operations
Fanshawe College
Bachelor of Science - Business Administration Major in Computer Applications
De La Salle - College of Saint Benilde
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