Summary
Work History
Education
Skills
Languages
Timeline
AssistantManager

Katherine Miller

Admin
Gatineau,QC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.


Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Administrative Assistant

Federal Government
10.2009 - 06.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.

Administrative Assistant

Temporary Agency
06.2000 - 2009
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.

Education

High School Diploma -

Philemon Wright High School
Hull, QC
06.1977

Skills

  • Mail Handling
  • Research
  • Filing
  • Office Administration
  • Appointment Scheduling
  • Clerical Support
  • Travel Coordination
  • Travel Administration
  • Schedule Management
  • Multi-Line Telephone Systems
  • Microsoft Outlook

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Administrative Assistant

Federal Government
10.2009 - 06.2019

Administrative Assistant

Temporary Agency
06.2000 - 2009

High School Diploma -

Philemon Wright High School
Katherine MillerAdmin