Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Zamora

Torrance

Summary

Dynamic professional with a proven track record at Healthy Spot, excelling in coaching and mentoring team members. Recognized for enhancing customer satisfaction through exceptional service and attention to detail. Skilled in appointment scheduling and conflict resolution, thriving in fast-paced environments while maintaining a commitment to quality and service.

Professional salon coordinator with substantial background in managing front desk operations and client relations. Skilled in scheduling, inventory management, and ensuring exceptional customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, effective communication, and organizational skills.

Overview

2026
2026
years of professional experience

Work History

Salon Service Coordinator

Healthy Spot
03.2023 - 04.2025
  • Handled salon appointment management and responded to client inquiries effectively. Ensured a welcoming environment that fostered positive client interactions.
  • Facilitated support for salon professionals, contributing to teamwork and efficiency.
  • Engaged in marketing efforts to elevate salon branding and attract new clients.
  • Scheduling appointments, managing the booking system, and optimizing the schedule for both clients and stylists.
  • Maintaining accurate client information and preferences to personalize their experience
  • Preparing necessary supplies, maintaining a clean and organized work environment, and assisting with daily administrative tasks
  • Ability to multitask, manage time effectively, and maintain composure in a fast-paced environment

Team Lead

La Michoacana Ice Cream Parlor
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Count and secure cash registers, log end-of-day transactions in store safe before closing store at day's end

Crew Member

AMC Theatres
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Increased customer satisfaction with prompt and accurate order taking.

Education

Associate of Arts - Social Psychology

Long Beach City College
Long Beach, CA

High School Diploma -

Long Beach Polytechnic High School
Long Beach, CA
06.2018

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Appointment scheduling
  • Telephone etiquette
  • Building rapport
  • Problem-solving skills
  • Salon safety and security
  • Commitment to quality and service
  • Exceptional organization
  • Scheduling
  • Multi-task management
  • Perform well in high-demand, fast-paced environments
  • Fast learning

Languages

Spanish
Limited Working

Timeline

Salon Service Coordinator

Healthy Spot
03.2023 - 04.2025

Team Lead

La Michoacana Ice Cream Parlor

Crew Member

AMC Theatres

Associate of Arts - Social Psychology

Long Beach City College

High School Diploma -

Long Beach Polytechnic High School

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Katherine Zamora