Katherine Willis
Abbotsford,BC
Summary
Adept at team leadership and customer service, I enhanced operational efficiency and client satisfaction at Sugar'd Eco-sweet Hair Removal. My proactive approach and attention to detail fostered a welcoming environment, significantly building a loyal clientele. Skilled in multitasking and decision-making, I excel in fast-paced settings, ensuring top-notch service delivery.
Overview
25
25
years of professional experience
Work History
Manager/Sugarista
Sugar'd Eco-sweet Hair Removal
04.2013 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Hairstylist
Platinum Image Salon
03.2010 - 04.2013
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Hairstylist
Entre Nous Hair Studio
03.2000 - 03.2010
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
Keyboarding Plus
Fraser Valley Continuing Education
Langley, BC06-2024
Computer Basics 2
Fraser Valley Continuing Education
Langley, BC06-2024
English 12
Bakerview Ctr For Learning
Abbotsford, BC02-2013
Hair Dressing
Langley Beauty Academy
Langley, BC07-1998
High School Diploma -
North Delta Senior Secondary
North Delta, BC06-1991
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Attention to detail
- Multitasking
- Good judgment
- Professional and courteous
Languages
English
Timeline
Manager/Sugarista
Sugar'd Eco-sweet Hair Removal
04.2013 - Current
Hairstylist
Platinum Image Salon
03.2010 - 04.2013
Hairstylist
Entre Nous Hair Studio
03.2000 - 03.2010
Keyboarding Plus
Fraser Valley Continuing Education
Computer Basics 2
Fraser Valley Continuing Education
English 12
Bakerview Ctr For Learning
Hair Dressing
Langley Beauty Academy
High School Diploma -
North Delta Senior Secondary
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