Katherine St Vincent
Cochenour,Canada
Summary
Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers.
Overview
9
9
years of professional experience
Work History
Passenger Service Agent
Bearskin Airlines
07.2022 - Current
- Greeted Passengers, Checked Passengers in, Booked tickets and made reservations utilizing the Amelia system, Checked and organized the passage of freight using the Skyline system, Checked baggage
Mining Administrator
Evolution
01.2022 - Current
- Data entry, General office duties, Prepared reports for meetings, Order mining supplies through Pronto, Working with local suppliers in order to ensure reliable and timely delivery of supplies
Lead Student Services Representative
Contact North
02.2020 - 01.2022
- Advised students on post-secondary programs available online, Organized staff schedules, Entered student information into Customer Relationship Management Software, Attended student recruitment events, Proctored examinations, Organized classroom schedules, Liaised with Universities and Colleges to provide students with accurate and timely information about their education, Maintained Contact North sites social media presence
Academic Services Assistant
Confederation College
01.2020 - 01.2022
- Provided services/support to Campus Director, Campus Program manager, students, faculty and staff, Prepared correspondence and reports, Performed general office duties, Responded to inquiries, Provided information and support services to prospective and current full-time and part-time students, Maintained College Social Media, Student recruitment
Travel Consultant
USIT
04.2019 - 01.2020
- Advising clients on tourist destination, Booking flight with Amadeus Software, Booking tours in Customer Relationship Management Software, Helping clients fill out travel and work visa applications, Doing presentations on travel programs available
J1 Administrator
USIT
11.2018 - 03.2019
- Processing J1 Visa Applications, Processing Job Offer Forms, Answering customer phone calls, Discussing the program with prospective clients, Helping clients book flights and make travel arrangements
Student Services Representative
Contact North
09.2016 - 05.2018
- Advised students on post-secondary programs available online, Attended student recruitment events, Proctored examinations, Organized classroom schedules, Worked with Universities and Colleges to provide students with accurate and timely information about their education, Entered student information into Customer Relationship Management Software
Passenger Service Agent
Bearskin Airlines
09.2016 - 05.2018
- Greeted Passengers, Checked Passengers in, Booked tickets and made reservations utilizing the Sabre system, Checked and organized the passage of freight using the Skyline system, Checked baggage
Academic Services Assistant
Confederation College
09.2015 - 05.2018
- Provided services/support to Campus Director, Campus Program manager, students, faculty and staff, Prepared correspondence and reports, Performed general office duties, Responded to inquiries, Provided information and support services to prospective and current full-time and part-time students, Maintained College Social Media, Student recruitment
Education
Bachelor of Arts General - Anthropology
University of Manitoba
05.2022
Travel and Eco Adventure Diploma -
Confederation College
05.2015
Office Administration Certificate -
Confederation College
08.2013
Skills
- Ticketing
- Office Administration
- Resource optimization
- Customer Service
- New Hire Onboarding
- Policy writing
- Timesheet Processing
- Information Management
- Reservation Systems
- Cross-cultural sensitivity
- Travel research
- Travel Arrangements
References Available
True
Timeline
Passenger Service Agent
Bearskin Airlines
07.2022 - Current
Mining Administrator
Evolution
01.2022 - Current
Lead Student Services Representative
Contact North
02.2020 - 01.2022
Academic Services Assistant
Confederation College
01.2020 - 01.2022
Travel Consultant
USIT
04.2019 - 01.2020
J1 Administrator
USIT
11.2018 - 03.2019
Student Services Representative
Contact North
09.2016 - 05.2018
Passenger Service Agent
Bearskin Airlines
09.2016 - 05.2018
Academic Services Assistant
Confederation College
09.2015 - 05.2018
Bachelor of Arts General - Anthropology
University of Manitoba
Travel and Eco Adventure Diploma -
Confederation College
Office Administration Certificate -
Confederation College
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