Katherine Stavem

Sorted documentation for order picking

Processed invoices for drivers and stores

Received inventory

Answered incoming calls

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Developed customized account plans for clients to help them achieve their business goals.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
• Facilitated client satisfaction and renewed customer relations to drive growth.