Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
43
43
years of professional experience
Work History
Shipping and Receiving Clerk
Saputo Dairy Products
08.2015 - 02.2024
Sorted documentation for order picking
Processed invoices for drivers and stores
Received inventory
Answered incoming calls
Account Manager
Royal Bank Of Canada, RBC
02.1981 - 06.2015
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed customized account plans for clients to help them achieve their business goals.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Negotiated contract terms with clients, securing favorable agreements for both parties.
Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Facilitated client satisfaction and renewed customer relations to drive growth.
Education
No Degree - Canadian Securities
Institute of Canadian Bankers
Vancouver, BC
04.2000
High School Diploma -
Notre Dame
Vancouver, BC
06.1979
Skills
Teamwork and Cooperation
Warehousing Operations
Effective Communication
Attention to Detail
Shipment Tracking
Interpersonal Skills
Warehouse Software Systems
Shipping Documentation
Customer Service
Time Management
Record Keeping
Document Preparation
Invoice Preparation
Languages
English
Full Professional
Timeline
Shipping and Receiving Clerk
Saputo Dairy Products
08.2015 - 02.2024
Account Manager
Royal Bank Of Canada, RBC
02.1981 - 06.2015
No Degree - Canadian Securities
Institute of Canadian Bankers
High School Diploma -
Notre Dame
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