Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Smith

Halifax,NS

Summary

I have extensive experience in the hospitality service industry.

Overview

30
30
years of professional experience

Work History

Proprietor

Harbourside B&B
04.2009 - 12.2022
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Increased customer satisfaction by providing personalized service and addressing clients'' needs.
  • Optimized team hiring, training, and performance.

Server

The Keg Steakhouse
03.1998 - 02.2000
  • Served food and beverages promptly with focused attention to customer needs.

Server

Jack Astor's Bar & Grill
02.1997 - 01.1999
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Drive-Thru Cashier

McDonald's Restaurant
02.1993 - 09.1996
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

Advanced Diploma - Marketing Management - Advertising

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Operations Management
  • Customer Service
  • Resolving Complaints

Languages

Polish
Native or Bilingual
Russian
Elementary
French
Limited Working

Timeline

Proprietor

Harbourside B&B
04.2009 - 12.2022

Server

The Keg Steakhouse
03.1998 - 02.2000

Server

Jack Astor's Bar & Grill
02.1997 - 01.1999

Drive-Thru Cashier

McDonald's Restaurant
02.1993 - 09.1996

Advanced Diploma - Marketing Management - Advertising

Seneca College of Applied Arts And Technology

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Katherine Smith