Katherine S. Hubner
Placentia
Summary
Insurance professional recognized for delivering results and maintaining high standards. Background includes leading claims teams, implementing efficient workflows, and resolving complex cases. Known for reliable team collaboration and adaptability to changing circumstances. Specialized in risk assessment and policy interpretation.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Claims Director
Lancer Claims Services
Orange, CA
01.2018 - 01.2025
- Investigated Insurance Agent Errors and Omissions claims of varying complexity, including coverage, liability and damages evaluations for several insurance carrier clients.
- Collaborated with clients, defense attorneys, brokers and underwriting, discussing claims strategies and settlement authority.
- Provided excellent customer service to claimants, clients, brokers and underwriting.
- Demonstrated excellent oral and written communication skills.
- Experienced in claims handling for all 50 states and licensed in most states.
Senior Claims Analyst/Team Supervisor
Carl Warren & Co.
San Bernardino, CA
01.2007 - 01.2018
- Investigate, evaluate and negotiate Construction Defect claims with a wide range of complexity for insurance carrier clients.
- Analyze claims and insurance policies for coverage, positioning policyholders and other parties on coverage.
- Compose and write reservation and disclaimer letters.
- Provide excellent customer service to Insurance Company client.
Technical Claims Specialist
Liberty Mutual Group
Orange, CA
01.1996 - 01.2007
- Investigated, evaluated and negotiated complex/high exposure Third Party Commercial General Liability, Auto, and Construction Defect claims.
- Analyzed claims and insurance policies for coverage, positioned policyholders and third parties on coverage.
- Wrote detailed authority requests, reports, and correspondence.
- Provided Customer Service to policyholders, claimants, and attorneys.
- Attended mediations, settlement conferences, and trials.
Education
B.A. - History, Minor Spanish
CSU Sacramento
Sacramento, CA01-1993
Skills
- Claims management expertise
- Time management
- Claims processing efficiency
- Effective communication
Certification
CPCU credential in progress
Timeline
Senior Claims Director
Lancer Claims Services
01.2018 - 01.2025
Senior Claims Analyst/Team Supervisor
Carl Warren & Co.
01.2007 - 01.2018
Technical Claims Specialist
Liberty Mutual Group
01.1996 - 01.2007
B.A. - History, Minor Spanish
CSU Sacramento