Katherine Schwab
Summary
Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant to the Executive Director
Dream BNB Hospitality
03.2023 - Current
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Enhanced Executive Director''s productivity by effectively managing their schedule, appointments, and travel arrangements.
- Improved internal communication by creating and distributing timely meeting agendas, minutes, and follow-up action items.
- Facilitated smooth event coordination by organizing logistics, materials, and guest registration for conferences and meetings.
- Strengthened vendor relationships by serving as a liaison between external partners and the organization on contract negotiations and procurement matters.
Supervisor and Training Associate
Provincial Nursery and Garden Centre
04.2021 - 02.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Supervisor and Training Associate
Provincial Nursery and Garden Centre
05.2020 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Customer Service Associate
Provincial Nursery and Garden Centre
05.2019 - 09.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Marketing Research Analyst
Cypher Systems Group
05.2018 - 09.2018
- Created and presented real-time reports on current market conditions to upper management
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand
- Analyzed survey data and generated insights by importing data sheets from survey projects into survey analysis software.
Human Resource Assistant
Cypher Systems Group
06.2017 - 09.2017
Intern
MasterCard MEMORIAL CUP
05.2017 - 05.2017
- Organized hospitality of the Highflier's Club including sponsor and donor relations
- Planned special events and oversaw implementation; Assisted with public relations.
Human Resource Assistant
Cypher Systems Group
06.2015 - 09.2016
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Filed paperwork, sorted and delivered mail, and maintained office organization.
Human Resource Assistant
Cypher Systems Group
06.2015 - 09.2015
Education
Honours Bachelor of Science - Psychology, Women, Gender, And Sexuality Studies
University of Toronto Mississauga
Mississauga, ON06.2022
Skills
- Development and training
- Issue and Complaint Resolution
- Client Needs Assessment
- Lead Follow Up
- Traditional marketing
- Social Media Marketing
- Client management
- Proficient in Microsoft Office
- Property Management
- Attention to Detail
- Sales Promotion
Certification
Salesperson Pre-Registration Phase
Additional Information
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Timeline
Administrative Assistant to the Executive Director
Dream BNB Hospitality
03.2023 - Current
Supervisor and Training Associate
Provincial Nursery and Garden Centre
04.2021 - 02.2023
Supervisor and Training Associate
Provincial Nursery and Garden Centre
05.2020 - 09.2021
Customer Service Associate
Provincial Nursery and Garden Centre
05.2019 - 09.2019
Marketing Research Analyst
Cypher Systems Group
05.2018 - 09.2018
Human Resource Assistant
Cypher Systems Group
06.2017 - 09.2017
Intern
MasterCard MEMORIAL CUP
05.2017 - 05.2017
Human Resource Assistant
Cypher Systems Group
06.2015 - 09.2016
Human Resource Assistant
Cypher Systems Group
06.2015 - 09.2015
Honours Bachelor of Science - Psychology, Women, Gender, And Sexuality Studies
University of Toronto Mississauga
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