Katherine Rodriguez
Hanford
Summary
Dynamic and results-oriented professional with a proven track record at Home Depot, excelling in customer service excellence and complex problem-solving. Demonstrated ability to build customer relationships and mentor teams for increased productivity. Skilled in multitasking and maintaining high-quality standards, showcasing exceptional work ethic and integrity.
Overview
9
9
years of professional experience
Work History
Cashier
Home Depot
01.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Merchandiser
Home Depot
06.2022 - 01.2023
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Server
KC Noodle
11.2017 - 03.2018
Sales Associate
Bath and Body Works, Limited Brands
09.2017 - 02.2018
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cook Shift Leader
Wing Stop
04.2016 - 02.2018
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Education
Hanford West High School
Hanford, CA07.2015
Skills
- Work ethic and integrity
- Customer service excellence
- Customer relations
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Home Depot
01.2023 - Current
Merchandiser
Home Depot
06.2022 - 01.2023
Server
KC Noodle
11.2017 - 03.2018
Sales Associate
Bath and Body Works, Limited Brands
09.2017 - 02.2018
Cook Shift Leader
Wing Stop
04.2016 - 02.2018
Hanford West High School
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