KATHERINE REYES
Simi Valley
Summary
Organized individual with a strong ability to manage competing priorities while fostering a positive team atmosphere. Committed to achieving team objectives through diligent work and responsibility. Skilled in adapting to dynamic environments and addressing challenges effectively. Consistently enhances organizational reputation through reliable performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Site Manager
Arco AM-PM
Moorpark
12.2021 - Current
- Recruit, train, and develop team members to deliver exceptional customer service while achieving the operational objectives.
- Monitored inventory levels at job sites regularly in order to prevent shortages or overages of supplies.
- Ensure the convenience store and gas station is maintained to high standards of cleanliness and that gas pumps are in compliance with all relevant legal and regulatory standards.
- Conduct daily bookkeeping of sales transactions for both the store and gas station, ensuring accuracy and proper documentation.
- Utilized advanced problem-solving skills to identify potential issues before they became major problems.
General Manager
Dunkin'
Westlake Village
07.2018 - 09.2021
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Managed inventory control, cash control and store opening and closing procedures.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
Some College (No Degree) - Business Administration and Management
California State Northridge
Northridge, CASkills
- Team leadership
- Site coordination
- Budgeting and cost savings
- Flexibility and adaptability
- Site inspection and management
- Data analysis
- Customer inquiries
Certification
2201490
References
References available upon request
Languages
English, Native
Spanish, Intermediate
Timeline
Site Manager
Arco AM-PM
12.2021 - Current
General Manager
Dunkin'
07.2018 - 09.2021
Some College (No Degree) - Business Administration and Management
California State Northridge