Katherine Pinsonneault
Brantford
Summary
Dedicated Medical Device Reprocessing Technician at Brant Community Healthcare Systems, adept in sterilization techniques and infection control protocols. Enhanced patient safety through meticulous compliance and quality assurance, while delivering exceptional customer service. Proven problem-solver with a commitment to organizational growth and teamwork in fast-paced healthcare environments.
Overview
15
15
years of professional experience
Work History
Medical Device Reprocessing Technician
Brant Community Healthcare Systems
Brantford, ON
12.2011 - Current
- Enhanced patient safety by ensuring the proper cleaning, disinfection, and sterilization of medical devices.
- Streamlined department operations with effective organization and prioritization of daily tasks according to urgency levels and facility needs.
- Ensured compliance with regulatory standards through meticulous record-keeping and documentation of reprocessing activities.
- Delivered exceptional customer service when interacting with healthcare professionals, addressing inquiries or concerns promptly, professionally, and courteously.
- Demonstrated adaptability by effectively managing workload fluctuations due to changing demands or emergencies in the healthcare setting.
Environmental Services Housekeeper
Brant Community Healthcare Systems
Brantford, ON
01.2010 - 12.2011
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient rooms and common areas
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Education
Social Service Worker Diploma - Social Services
Medix
Brantford, ON09-2001
Skills
- Workplace safety adherence
- Organizational growth
- Professionalism and ethics
- Continuous learning mindset
- Sterilization techniques
- Infection control protocols
- Quality assurance procedures
- Problem-solving capacity
- Decontamination processes
- Surgical instrumentation
- Teamwork and collaboration
- Problem-solving
Timeline
Medical Device Reprocessing Technician
Brant Community Healthcare Systems
12.2011 - Current
Environmental Services Housekeeper
Brant Community Healthcare Systems
01.2010 - 12.2011
Social Service Worker Diploma - Social Services
Medix