Katherine Perry
Fairfield
Summary
Dynamic Senior Practice Transformation Specialist at Molina Healthcare with a proven track record in enhancing operational workflows and provider performance. Expert in data analysis and relationship management, driving quality initiatives and corrective action plans. Skilled in coordinating cross-functional teams and maintaining compliance, ensuring efficient onboarding and documentation processes.
Overview
12
12
years of professional experience
Work History
Senior Practice Transformation Specialist
Molina Healthcare
Remote, CA
03.2023 - Current
- Serve as primary liaison for contracted IPAs and provider groups supporting Medicare populations across multiple operational and quality initiatives.
- Lead recurring meetings with provider organizations to review performance metrics, operational barriers, documentation needs, and action plans.
- Build collaborative working relationships with provider offices, medical groups, and cross-functional internal teams to support network performance goals.
- Analyze provider performance data and identify trends impacting quality measures, medication adherence, and operational workflows.
- Coordinate closely with quality, pharmacy, compliance, and operational departments to address provider concerns and support ongoing initiatives.
- Support implementation and follow-through of corrective action plans, provider outreach efforts, and operational process improvements.
- Manage sensitive provider communications while balancing organizational expectations, timelines, and relationship management.
- Maintain detailed documentation, meeting follow-ups, and tracking reports to support operational oversight and accountability.
Practice Administrator
Vituity
John Muir Behavioral Health | Concord, CA
08.2017 - 03.2023
- Oversaw daily administrative and operational functions for a hospital-based physician practice in a fast-paced healthcare environment.
- Partnered with physicians, hospital leadership, and operational teams to support provider onboarding, workflow coordination, and operational performance.
- Assisted with provider contract-related documentation, credentialing coordination, and operational compliance requirements.
- Served as key point of contact for providers and internal departments regarding operational issues, scheduling concerns, onboarding needs, and documentation requests.
- Implemented operational process improvements that enhanced efficiency, documentation accuracy, and communication across teams.
- Maintained organized tracking systems, reports, and provider records while ensuring confidentiality and attention to detail.
- Supported leadership with reporting, meeting coordination, follow-up communication, and operational planning activities.
Credentialing Specialist
Vituity
Emeryville, CA (Hybrid)
11.2014 - 08.2017
- Managed provider credentialing and recredentialing processes for physicians and allied health professionals.
- Reviewed provider applications and coordinated primary source verification activities to ensure compliance with regulatory and organizational standards.
- Maintained accurate provider files, documentation records, and tracking systems for credentialing and enrollment activities.
- Coordinated with providers, hospitals, and internal departments to obtain missing documentation and resolve credentialing issues.
- Assisted with provider enrollment activities to support timely onboarding and minimize reimbursement delays.
- Responded to provider questions and follow-up requests regarding credentialing status and required documentation.
Skills
- Provider Relations & Engagement
- Healthcare Operations
- Managed Care & Network Support
- Contract Coordination & Administration
- Cross-Functional Collaboration
- Medicare & Medi-Cal Knowledge
- Provider Onboarding & Credentialing
- Operational Process Improvement
- Relationship Management
- Excel, Outlook & Microsoft Office
- Regulatory Documentation Support
- Meeting Facilitation & Follow-Up
- Problem Solving & Escalation Resolution
- HIPAA & Confidentiality Compliance
Timeline
Senior Practice Transformation Specialist
Molina Healthcare
03.2023 - Current
Practice Administrator
Vituity
08.2017 - 03.2023
Credentialing Specialist
Vituity
11.2014 - 08.2017