Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic

Katherine Moradel

receptionist
Dorchester,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

RECEPTIONIST

Dorchester Terrace
Dorchester, ON
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.

BABYSITTER

For a RPN
06.2020 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.

CUSTOMER SERVICE CASHIER

Tim Hortons
Dorchester, ON
06.2021 - 06.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Lord Dorchester Secondary School
London, ON
06.2023

Associate of Science - PSW

TriOS College
London
2023.11 - 2024.07

Skills

  • Verbal and Written Communication
  • Document Control
  • Fluent in English and Spanish
  • Maintaining Safe Environment
  • Routine Management
  • Time Management
  • Prepare Nutritious Foods

Languages

Fluent in both English and Spanish

Work Preference

Work Type

Full Time

Important To Me

Paid time offPaid sick leave4-day work week

Timeline

Associate of Science - PSW

TriOS College
2023.11 - 2024.07

RECEPTIONIST

Dorchester Terrace
01.2023 - Current

CUSTOMER SERVICE CASHIER

Tim Hortons
06.2021 - 06.2022

BABYSITTER

For a RPN
06.2020 - Current

High School Diploma -

Lord Dorchester Secondary School

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Katherine Moradelreceptionist