Katherine Mendez
Oceanside
Summary
Dynamic Senior Assistant Branch Manager at Mission Federal Credit Union with a proven track record in compliance and operations support. Expert in training and team collaboration, maintaining above-satisfactory audit scores. Strong organizational skills and attention to detail drive effective project management and relationship building, ensuring seamless branch operations and employee engagement.
Overview
21
21
years of professional experience
Work History
Senior Assistant Branch Manager
Mission Federal Credit Union
07.2004 - Current
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Trained new management employees on company policies and procedures, including branch certification processes.
- Worked with internal auditors to facilitate branch audits for over 15 years.
- Identified issues, analyzed information and provided solutions to problems.
- Conducted daily, weekly and monthly certifications and audits of branch processes to ensure compliance with internal procedure and financial regulations.
- Maintained above satisfactory scores on branch internal audits.
Education
No Degree - Education
California State University San Marcos
San Marcos, CAHigh School Diploma -
El Camino High School
Oceanside, CA06-2000
Skills
- Strong organization
- Meeting facilitation
- Attention to detail
- Flexibility and adaptability
- Project management
- Time management
- Spreadsheet software
- Team collaboration
- Fast learner
- Operations support
- Verbal and written communication
- Relationship building
- Data entry
Timeline
Senior Assistant Branch Manager
Mission Federal Credit Union
07.2004 - Current
No Degree - Education
California State University San Marcos
High School Diploma -
El Camino High School