Katherine Mcleod
Steinback I commute everyday ,Manitoba
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in hospitality/ long term living industry. Ambitious Manager with a track record of going above the "day to day" responsibilities to achieve goals. Extremely dedicated and quick learner.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Kitchen Manager
La Broquerie Assistant Living Care Home
La Broquerie , MB
2023.04 - 2024.08
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
- Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
- Improved communication between team members by holding regular meetings and fostering an open-door policy.
- Adapted quickly to changing circumstances within the home, such as staffing shortages or emergent health concerns, taking prompt action to rectify issues when they arose.
- Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimize resources.
Kitchen/Dietary Services Manager
Beacon Hill Lodge Long Term Care
Winnipeg , MB
2023.08 - Current
- Managed all Kitchen and dietary needs of 175 residence and 30 staff.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee evaluations, and contract details.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
High School Diploma -
Maples Collegiate
Winnipeg, MBSkills
- Entrepreneur
- Strategic Thinking
- Cost Control
- Recipe Development
- Incredible multitasking abilities
- Sustainability practices
- Department Oversight
- Social media networking
- Vendor interaction
- Workforce Management
- Professional
Languages
English
Full Professional
Certification
- Food handles certified
Additional Information
Some people are born to be followers & go with the crowd. Others like myself we are born leaders. I can't just do the bare minimum. I have to challenge myself everyday and push my self for greatness. I started from the bottom doing min wage jobs to owning my own catering company for 6 years, or working with Extendicare (Health care field).
My mantra in life is "Do on to others, how you want to be treated".
I love being able to go to work each day and make a difference in someone life. The Hospitality & food industries will always be needed, but why settle for the bare minimum when you can, go above and beyond & become the best.
Timeline
Kitchen/Dietary Services Manager
Beacon Hill Lodge Long Term Care
2023.08 - Current
Kitchen Manager
La Broquerie Assistant Living Care Home
2023.04 - 2024.08
High School Diploma -
Maples Collegiate
- Food handles certified
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