Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katherine Lopushinsky

Sherwood Park,AB

Summary

Experienced with handling customer interactions and resolving issues promptly.

Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Ability to multi-task during busier times in order to assist co-workers and customers.

Maintain a clean, efficient and safe environment.


Overview

16
16
years of professional experience

Work History

Coffeehouse Manager/Barista

Respire Coffeehouse
08.2022 - 09.2025
  • Accomplished multiple tasks within established timeframes, primarily scheduling and timesheets, and inventory and daily checklists.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Barista

Starbucks Canada
02.2017 - 03.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Lunch Supervisor

Edmonton Public Schools
09.2009 - 02.2017


  • Circulated among tables in the classrooms to assist students.
  • Regulated dismissal of students from their classes after lunch completed.
  • Improved student behavior during lunchtime by implementing structured and engaging activities.
  • Maintained a respectful environment in the classrooms and worked with teachers to resolve issues that may have arisen during the lunch hour.

Education

High School Diploma -

Queen Elizabeth Composite High School
Edmonton, AB
06-1989

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Professional and courteous
  • Problem-solving aptitude
  • Multitasking Abilities
  • Inventory management

Languages

English
Native or Bilingual

Timeline

Coffeehouse Manager/Barista

Respire Coffeehouse
08.2022 - 09.2025

Barista

Starbucks Canada
02.2017 - 03.2023

Lunch Supervisor

Edmonton Public Schools
09.2009 - 02.2017

High School Diploma -

Queen Elizabeth Composite High School

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Katherine Lopushinsky