Katherine-Jahnel Julien
Shelburne,Canada
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Mary Browns Chicken
Shelburne, ON
01.2025 - 08.2025
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Sales Associate
Puma
mississauga, ON
10.2021 - 11.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Performed cleaning tasks, keeping store neat and organized.
- Operated cash register and POS to process sales transactions and handle payments.
- Introduced promotions and sale opportunities, enticing customers.
- Followed checklist to complete retail store opening and closing activities.
Education
High School Diploma - undefined
Turner Fenton Secondary School
brampton, ON06.2022
Skills
- Multi-tasking strength
- Analytical Thinking
- POS Software
- Inventory Control
- Sales floor organization
- Product Sales
- Shipment Processing
- Customer Assistance
- POS System Operation
- Inventory and Stocking
- Meeting Sales Goals
- Safe food handling
Languages
English
Native or Bilingual
Certification
- PUMAI AODA Customer service training 2021 dixie outlet mall, mississauga
- PUMAI Occupational Health and Safety Awareness training
- PUMAI KPI Basics april virtual SMART SERVICE I may2023
ADDITIONAL INFORMATION
Availability seeking either full-time or part-time employment, weekdays-weekends anytime, references available upon request
Timeline
Crew Member
Mary Browns Chicken
01.2025 - 08.2025
Sales Associate
Puma
10.2021 - 11.2023
High School Diploma - undefined
Turner Fenton Secondary School