Katherine Francis

• Organized and ran practice drills for soccer players to develop their skills.
• Communicated regularly with parents about their children's progress on the field.
• Attended all scheduled games, as well as post-game meetings with parents and players.
• Monitored team dynamics and addressed any issues that arose between teammates.
• Conducted pre-game warmups for teams before each match began.
• Created a positive environment that encouraged players to work hard and achieve their goals.
• Motivated players to stay focused during practices or competitions through positive reinforcement techniques.
• Encouraged team spirit, sportsmanship, and teamwork among the athletes.

As a Marshalls associate, I was cross-trained in all departments due to my ability to multitask in a problem-solving, fast-paced environment.

• Processed returns, exchanges, and refunds in accordance with company policies.
• Handled customer complaints in a professional manner.
• Greeted customers and provided exceptional customer service.
• On the sales floor, I helped customers find specific products, answered questions, and offered product advice, as well as assisted customers with product selection, sizing, and styling, while managing the fitting rooms.
• Attended weekly team meetings to review performance goals and objectives.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Performed cashier duties such as accepting payments, issuing receipts, and counting money back.
• Helped the loading docks by receiving merchandise from distribution trucks and organizing the stockroom according to size, color, or style.
• Maintained up-to-date knowledge of store merchandise and policies.
• Built and maintained relationships with peers and upper management to drive team success.

• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Cleaned and maintained medical equipment following procedures and standards.
• Registered new patients into practice management software program accurately entering demographic information.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Organized patient charts before each day's clinic sessions began.