Katherine Fougere
Hamilton,ON
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server / Manager
Electric Diner
Hamilton, ON
06.2020 - Current
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
Server
Turtle Jacks Muskoka Grill
Hamilton, ON
09.2019 - 06.2020
- Greet table, take food and drink orders, deliver to the table with a friendly attitude.
Server/Bartender
Ye Olde Squire
Hamilton, ON
03.2016 - 08.2019
- Ensure the highest level of customer service
- Provide menu overviews including information about daily specials
- Greet guests, accurately take orders and answer menu item questions
- Mix alcoholic beverages, serve food and drinks promptly
- Process cash, credit and debit transactions.
Food Prep/Cashier
Denninger's Foods of the World
Hamilton, ON
01.2015 - 06.2017
- Took customer orders and adhered to safe food handling procedures when preparing meals
- Processed sales transactions, packaged and bagged purchases
- Maintained a safe, clean and orderly work area.
Hairstylist
Cuts are us
Hamilton, ON
01.2011 - 01.2014
- Completed an apprenticeship program at this place of employment, was trained to cut and style hair.
Education
High School Diploma -
Cathedral
Hamilton, ON06.2011
Skills
- Restaurant Server
- Waitress
- Serving Experience
- Restaurant Experience
- POS
- Organizational Skills
- Upselling
- Food Service
Languages
English
Elementary
Certification
Smart Serve, 2016, Present
Timeline
Server / Manager
Electric Diner
06.2020 - Current
Server
Turtle Jacks Muskoka Grill
09.2019 - 06.2020
Server/Bartender
Ye Olde Squire
03.2016 - 08.2019
Food Prep/Cashier
Denninger's Foods of the World
01.2015 - 06.2017
Hairstylist
Cuts are us
01.2011 - 01.2014
High School Diploma -
Cathedral
Smart Serve, 2016, Present