Katherine Dunigan
Middletown
Summary
Meticulous Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. I am a super upbeat individual that not only loves a challenge but I thrive in an environment where I can change roles and bolster my skill set.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
REDEX USA
03.2025 - Current
- Maintained filing system for quotations, purchase orders and aftermarket sales.
- Assisted in preparing reports, presentations, and correspondence for internal and external communications.
- Utilized platforms such as Macola & Synergy on a daily basis.
- Used Zoho to create and track leads for sales team.
- Ran credit history for prospective clients via DNB Hoovers.
- Worked with Microsoft Excel to generate finance, shipping, sales and production reports.
- Processed travel invoices for staff when needed.
- Provided NJ tax reports for company regarding large clients.
- Kept up to date logs of open quotations.
- Assisted company with preparation for national engineering trade shows.
- Worked in tandem with after market sales to ensure purchase orders were on schedule.
- Generated quarterly bookings and billings reports for VP of finance.
- Collaborated with engineering team to support project initiatives and meet organizational objectives.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
IO Red Bank
07.2024 - Current
- Handled client reception, call management, and appointment scheduling with efficiency.
- Served varied clientele in sectors like mental health counseling, property management, sports clubs, wealth management, and more.
- Utilized multiple software solutions such as Bigin, Trillian and Hostedsuites to streamline digital processes.
- Streamlined scheduling of reservations and appointments using various platforms including Microsoft Outlook Calendar and Google Office.
- Managed client data for installations, billing, and mail forwarding using Excel.
- Successfully proficient in navigating office environment, housing 20+ onsite client suites and over 200 remote clients on a daily basis.
Sales and Marketing Associate
Osprey Bidet & Posture Perch
03.2020 - Current
- Creation of a sales & marketing campaign for a new bathroom amenity brand.
- Assisted with outbound & inbound sales calls.
- Participated in brainstorming sessions with internal teams to generate innovative ideas for marketing strategies.
- Created and distributed promotional materials, including flyers, brochures, catalogs, newsletters, and emails.
Administrative Assistant
Kelleher Saverino & Petzold
01.2024 - 05.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Highly adaptable to evolving work environment settings.
- Able to jump into different roles as needed for the company to flourish.
- Responded to customer issues to provide immediate resolution and improve retention.
Property Management Assistant
Poole Properties LLC
09.2019 - 01.2024
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Organized community events such as open houses and tenant appreciation days.
Restaurant Bar Manager
Bloomin Brands
01.2001 - 06.2022
- Collaborated closely with restaurant managers to coordinate events held in the bar area.
- Developed and implemented bartender training programs, policies and procedures.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
- Built up a loyal and established clientele of 'regulars' that frequented our establishment.
Education
Bachelor of Arts - Sociology
College of Charleston
Charleston, SC01.2001
Skills
- Accuracy
- Admin Assistant
- Administrative Support
- Bartending
- Brochure Design
- Clerical Skills
- Communication Skills
- Compliance
- Customer Retention
- Customer Service
- Detail Oriented
- Donations
- Fundraising
- Inbound Sales
- Lease Agreements
- Marketing Campaign
- Marketing Strategy
- Microsoft Excel
- Multi-tasking
- Non Profit
- Property Management
- QuickBooks Software
- Receptionist
- Relationship Building
- Sales and Marketing
- Scheduling
Timeline
Administrative Assistant
REDEX USA
03.2025 - Current
Administrative Assistant
IO Red Bank
07.2024 - Current
Administrative Assistant
Kelleher Saverino & Petzold
01.2024 - 05.2024
Sales and Marketing Associate
Osprey Bidet & Posture Perch
03.2020 - Current
Property Management Assistant
Poole Properties LLC
09.2019 - 01.2024
Restaurant Bar Manager
Bloomin Brands
01.2001 - 06.2022
Bachelor of Arts - Sociology
College of Charleston