Katherine Denny
Valleyview,AB
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Heart River Housing. Skilled in site inspection and management, and adept at problem-solving, ensuring projects meet quality standards. Demonstrated ability to foster vendor relationships and improve safety protocols, significantly reducing incidents. Excels in team leadership and quality assurance, driving operational excellence.
Overview
38
38
years of professional experience
Work History
Site Manager
Heart River Housing
12.2021 - 05.2024
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
General Service Worker
Heart River Housing
11.2019 - 12.2021
- Collaborated with team members to complete projects on time and within budget constraints.
- Assisted in training new employees, ensuring they were well-equipped to perform their job duties effectively.
- Enhanced customer satisfaction through timely completion of tasks and maintaining a clean work environment.
- Participated in ongoing professional development opportunities, staying up-to-date on best practices relevant to the industry.
Assistant Store Manager
Rexall Drugstore
01.2004 - 10.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Dairy Manager
IGA Supermarket
01.1991 - 01.2004
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
Cashier
RED ROOSTER
09.1986 - 01.1991
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Hillside Junior Senior High School
Valleyview, AB08.1986
Skills
- Team Leadership
- Site Inspection and Management
- Quality Assurance
- Problem-Solving
Languages
English
Professional Working
Timeline
Site Manager
Heart River Housing
12.2021 - 05.2024
General Service Worker
Heart River Housing
11.2019 - 12.2021
Assistant Store Manager
Rexall Drugstore
01.2004 - 10.2019
Dairy Manager
IGA Supermarket
01.1991 - 01.2004
Cashier
RED ROOSTER
09.1986 - 01.1991
High School Diploma -
Hillside Junior Senior High School
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