KATHERINE CALIMAG
Encino
Summary
Aspiring professional with a strong commitment to teamwork and collaboration, seeking opportunities that foster personal and professional growth. Equipped with effective problem-solving abilities and a keen willingness to learn, contributing positively to team dynamics. Enthusiastic about leveraging skills in a fast-paced work environment.
Overview
6
6
years of professional experience
Work History
Server
PJ Whelihan's
Bethlehem
01.2024 - 01.2025
- Stocked service areas with supplies during slow periods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Prepared checks, itemizing total meal costs and taxes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional customer service to facilitate order placements.
- Assisted in delivering meals to other servers' tables
- Informed customers of daily specials and popular menu items.
Server/Coffee Barista
Acai Jungle Cafe
Burbank
08.2022 - 11.2023
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Created high-quality acai bowls for customers.
- Ensured cleanliness of workspace during entire shift.
- Guided customers through cafe menu and provided detailed explanations.
- Restocked supplies throughout shifts.
- Promoted desserts, seasonal items and specialty drinks to optimize sales.
- Operated espresso machine to craft high-quality espresso drinks.
- Regularly handled preparation of fruit and other food items.
- Maintained efficiency by promptly delivering meals to customers' tables.
- Demonstrated ability to handle multiple tasks simultaneously in fast-paced settings.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Shift Lead Manager
Jamba Juice
Burbank
04.2021 - 08.2022
- Provided outstanding service to visitors.
- Achieved promotion to shift lead manager in a short time span.
- Tracked responsibilities and break times of team members.
- Monitored smooth functioning of every shift.
- Managed multiple responsibilities such as order processing, smoothie preparation, restocking items, item preparation and store maintenance.
- Maintained clear communication within the team and with guests.
- Managed to keep a speed of service record of under 5 minutes when preparing smoothies.
- Kept track of inventory by using Microsoft Excel worksheets.
- Ordered inventory and tracked products that were still usable and expired.
- Put away the truck order and wrote expiration dates on each item.
- Updated each schedule for the week, and was able to schedule each team member according to their availability.
Camp Counselor
Camp Calabasas
Calabasas
09.2020 - 04.2021
- Camp counselor for children
- Assisted children with academic tasks, provided fun activities for children to do during break time, watched children throughout the day, and maintained a clean environment
- Worked with older children in grades 6-8, answered questions about their schoolwork, helped them navigate through each online assignment and Zoom meetings, communicated with the children throughout the day, and provided them with snacks as well.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
FOH Trainer
Chick-Fil-A
Burbank
11.2019 - 08.2020
- Front-of-the-house team member/trainer.
- Provided high-quality service to customers, maintained cleanliness in the restaurant, worked well with other team members, bagged customers' orders within a specific speed of service time limit, and multi-tasked.
- Always maintaining a positive attitude among the community
- Maintained stock of equipment consistently.
- Trained new employees to ensure a successful front-of-the-house team, walked through and explained each position to new recruits, and answered questions about each.
GRYD Worker, Youth Squad
Summer Night Lights
Panorama City
06.2019 - 08.2019
- Facilitated connections among park-goers.
- Enhanced team dynamics through effective leadership.
- Organized events to engage children in various activities.
- Demonstrated creative work ethic by creating own posters, activities, and sports games for the children to do during the event
- Assembled meals for park residents ensuring quality.
- Organized and prepped snacks and fruit before every event
Education
GED - High School Diploma
Birmingham Community Charter High School
Skills
- Certified in CPR
- Strategic Planning
- Inventory management
- Budgeting
- Adaptability
- People management
- Trainer/Teacher
- Timekeeping
- Communication
- Leadership
- Time management
- Willingness to learn
Timeline
Server
PJ Whelihan's
01.2024 - 01.2025
Server/Coffee Barista
Acai Jungle Cafe
08.2022 - 11.2023
Shift Lead Manager
Jamba Juice
04.2021 - 08.2022
Camp Counselor
Camp Calabasas
09.2020 - 04.2021
FOH Trainer
Chick-Fil-A
11.2019 - 08.2020
GRYD Worker, Youth Squad
Summer Night Lights
06.2019 - 08.2019
GED - High School Diploma
Birmingham Community Charter High School
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