Katherine Alfaro Ibarra
Santa Barbara
Summary
Punctual and honest worker with solid background in different environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
4
4
years of professional experience
Work History
Infant Toddler Student Teacher
Orfalea Early Learning Center
08.2023 - Current
- Worked with classroom teachers to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Cultivated positive relationships with administration, teaching staff, and students.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Created and implemented different learning activities to meet needs of different types of learners.
- Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Enhanced learning experiences by incorporating play-based and age-appropriate activities into daily lesson plans.
Key Holder
Hollister Co.
07.2022 - Current
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Provided customer service using extensive knowledge of [Product or Service].
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Completed floorsets, filled floor and rang up customers.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Barista
Coffee Bean & Tea Leaf
06.2021 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Voluntary Worker
Boys And Girls Club
02.2020 - 03.2020
- Maintained clean, neat and operational facilities to serve program needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- offered the kids help with their homework assignments
- Assisted with event coordination and on-site support.
- played with the children during free time
Education
Associate of Arts - Early Childhood Development
Santa Barbara City College
Santa Barbara, CA05.2024
High School Diploma -
Santa Barbara Senior High School
Santa Barbara, CA06.2021
Skills
- Customer Service
- Customer Transactions
- Verbal and Written Communication
- Guest Satisfaction
- kind and respectful
- outgoing and reliable
- Curriculum Planning
- Student Advocacy
- Early Childhood Education
Accomplishments
- Bilingual who helps translate to others
- infant student teacher
- 40 ECE units
Languages
Spanish
Native or Bilingual
Timeline
Infant Toddler Student Teacher
Orfalea Early Learning Center
08.2023 - Current
Key Holder
Hollister Co.
07.2022 - Current
Barista
Coffee Bean & Tea Leaf
06.2021 - 07.2021
Voluntary Worker
Boys And Girls Club
02.2020 - 03.2020
Associate of Arts - Early Childhood Development
Santa Barbara City College
High School Diploma -
Santa Barbara Senior High School
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