- Offering time and support to shelters for the homeless, women, and animals
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music
- Experimenting with different creative mediums, like sketching, crafts, and Mosaic Art, to expand skills and techniques
Katherina Aguirre
Tustin
Summary
Compassionate Recovery Support Specialist skilled in crisis intervention and client relationship building. Proven track record of enhancing recovery outcomes through personalized care plans and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recovery Support Specialist
Phoenix House of California
Santa Ana, CA
07.2024 - Current
- Developed personalized recovery plans in collaboration with clients and treatment teams.
- Facilitated individual and group counseling sessions to support recovery goals.
- Monitored client progress and adjusted support strategies.
- Educated clients on coping strategies and resources for sustained recovery.
- Assisted in crisis intervention, providing immediate support during critical situations.
- Monitored client progress towards established goals and adjusted interventions.
- Provided crisis intervention services, ensuring client safety and connecting them with resources.
- Participated in team meetings to discuss client needs and improve service delivery.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Acted as a liaison between clients and external agencies, including housing providers, legal services, and medical professionals to ensure seamless access to required supports.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Improved patient recovery rates by implementing personalized care plans and providing consistent support.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Fostered positive group dynamics within peer-led support sessions, creating an inclusive atmosphere that encouraged active participation from all members.
- Enhanced team collaboration in the treatment process through effective communication and active participation in interdisciplinary meetings.
- Participated in ongoing professional development opportunities aimed at expanding knowledge of best practices for supporting individuals in recovery.
- Contributed to program success by maintaining accurate documentation, tracking progress, and reporting outcomes to relevant stakeholders.
- Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Monitored client attendance in treatment sessions to ensure engagement in recovery activities. in treatment services to identify attendance issues.
- Evaluated program effectiveness by analyzing outcome data and implementing continuous quality improvement initiatives based on identified areas of need.
- Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
Site Attendant
Illumination Foundation Homeless Shelter
Santa Ana, CA
04.2023 - 08.2023
- Maintained cleanliness and safety standards throughout facility, ensuring a welcoming environment for residents.
- Reduced safety hazards through timely reporting of potential risks and prompt response to incidents.
- Improved site cleanliness by diligently maintaining equipment and performing routine inspections.
- Conducted regular inspections of facilities, identifying areas for improvement and initiating corrective actions.
- Implemented efficient workflow processes to streamline operations and improve service delivery.
- Optimized resource usage through careful planning, allocation, and tracking of personnel assignments for various tasks.
- Leveraged strong organizational skills for efficient handling of paperwork, record keeping, and documentation tasks necessary for smooth site operations.
- Monitored inventory levels of essential supplies, coordinating timely reorders to prevent shortages.
- Facilitated smooth transitions between shifts with detailed handover reports, highlighting key updates or issues requiring attention from incoming staff members.
- Trained new staff on operational procedures and best practices to enhance team performance.
- Promoted a positive working environment by fostering collaboration, open communication, and mutual respect among staff members.
- Assisted clients with daily needs, fostering supportive relationships and promoting community engagement.
- Contributed to a culture of continuous learning by actively seeking opportunities for professional development and sharing best practices with fellow team members.
- Ensured compliance with company policies, regulations, and industry standards through rigorous adherence to guidelines and procedures.
Team Lead Laundry and Hygiene Department
Orange County Rescue Mission
Tustin, CA
01.2020 - 12.2022
- Streamlined workflow processes, resulting in improved efficiency and reduced operational delays within the team.
- Implemented safety protocols, promoting a secure environment for both staff and clients in all activities.
- Coordinated resource allocation, optimizing use of supplies and equipment for maximum productivity and cost-effectiveness.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
GED -
Tustin High School
Tustin, CARADT-II - Drug And Alcohol Certification
CADTP
Online06-2028
Skills
- Behavioral health interventions
- Crisis intervention
- Crisis management
- Relapse prevention
- Motivational interviewing
- Recovery planning
- Peer support expertise
- Client goal setting
- Goal setting assistance
- Substance abuse
- Mental health awareness
- Trauma-informed care
- Mental health disorders
- Life skills
- Documentation
- Clinical documentation
- Professional boundaries
- Group therapy
- Group facilitation
- Collaboration
- Team collaboration
- Effective communication
- Excellent communication
- Communication skills
- Active listening
- Interpersonal skills
- Conflict resolution
- Empathy development
- Multicultural competence
- Self-care promotion
- Focus on outcomes
- Time management
- Organizational skills
- Attention to detail
- Prioritization skills
- Process enhancement
- Adaptability and flexibility
- Professionalism
- Professional demeanor
- Behavioral assessment
- Analytical skills
- Group facilitation
- Mental health disorders
- Group therapy
Accomplishments
Firestarter Award 2nd Quarter 2024/2025
Certificate of Proficiency 2022
Certificate of Proficiency 2022
Certification
- Drug and Alcohol Certification Training - 2 yr - RADT-II
Interests
Timeline
Recovery Support Specialist
Phoenix House of California
07.2024 - Current
Site Attendant
Illumination Foundation Homeless Shelter
04.2023 - 08.2023
Team Lead Laundry and Hygiene Department
Orange County Rescue Mission
01.2020 - 12.2022
GED -
Tustin High School
RADT-II - Drug And Alcohol Certification
CADTP
Firestarter
Was awarded Firestarter in recognition for dedicated service to Phoenix House of California by displaying passion for my work that is infectious to those around me, creating new and effective processes in the workplace, and invariably improves the services that the Phoenix House of California provides.