Katharyn Collins

• Providing clients with exceptional, and timely services
• Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards
• Washed windows, walls and ceiling fixtures to remove molds and dusts
• Handled equipment, chemicals, and materials properly and with caution
• Checking coworkers work, as well as my own to keep cleans up to company standards as well as ensure all points of service
• Promoted building security by locking doors, checking windows and electrical appliances for safety hazards
• Safeguarding client’s personal information, security codes and keys
• Writing receipts, taking cash payments
• Assisting in training new personnel

• Provided excellent customer service by taking orders, answering questions and responding to customer complaints
• Welcoming valued customers with awarm and positive atmosphere for family enjoyment
• Topped pizzas with right ingredients based on orders, utilizing recipe-directed amounts and distribution methods
• Shift leader, responsible to make sure all proper functions are happening in an effective and timely manner
• Coached new workers on store policies, pizza making, and dough proofing
• Keyholder who opened the store once a week and assisted in closing operations often
• Received, and entered pop orders into the inventory system
• Created and balanced cash floats, as well as recounted and sent off bank deposits
• Prepped, dated, and rotated food FIFO (First in first out)
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety. Monitored and maintained clean working areas, temperatures and cooking surfaces accordingly with the regulations of the Vancouver Island Health Authority
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency
• Packaged, arranged and labeled ingredient stock, storing at established temperatures
• Won two consecutive upselling contests for upselling the most clients with that specific menu item for the month
• Was awarded with multiple pins for my term as a Pizza Expert at Dominos

Three Exceptional Performance pins, WOW pin, Sauce Expert pin, Dominos Strong pin, CSR Expert pin, Proper Dough Stretch pin

• Providing customers with information and benefits on merchandise, for positive rapport and best potential in meeting the needs of valued pet parents
• Handled cash, sold merchandise
• Set up displays and up to date advertisements for sales and promotional items
• Maintained adoptee cat crates and replenished Beta center
• Faced shelves, Rotated First In First Out, Sorted overstock
• Processed returns, exchanges and refunds as well as placing special orders, performing call backs
• Prepared merchandise for sales floor by pricing and tagging
• Received and unloaded store goods
• Responded to customer requests for products, services, and company information. I would communicate with other store locations to enquire about availability on specific brands or accessories by customer request