Summary
Overview
Work History
Education
Skills
Certification
references
cover letter
Timeline
Generic

Kathaleen Palmer

Toronto,ON

Summary

I have been working in chemistry and biology labs since 2022 through lab courses at the University of Toronto. Through these experiences, I have learned basic lab skills, been trained in lab safety and have also gained confidence and efficiency in the lab. I also have been in the workplace setting since 2021 and I have been volunteering since 2018. Through these positions I have learned strong and proper work ethic, good communication and teamwork skills, and punctuality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospital Support Staff

Sick Kids Hospital
2024.01 - Current
  • Provide support to patients and parents in the unit
  • Create a positive and uplifting hospital environment
  • Entertain, play and support patients
  • Help staff with clerk work and organization
  • Sanitize used toys and crafts

Member

Stem Cell Club
2023.10 - Current
  • Run stem cell drives to collect stem cells from the public
  • Educate the public on what steam cells are and why they are so important
  • Educate the public on the importance/ procedures of collecting steam cells and how it can save lives
  • Attend biweekly meeting

Finance and Sponsorship Member

Heart and Stroke Foundation - UofT
2023.10 - Current
  • Approached local businesses for sponsorship and donations
  • Run and plan club events
  • Attend club meetings.

Secretary

Hutton House Council
2023.09 - Current
  • Attend and plan house events and meetings
  • Record minutes during house meetings
  • Vote on house budgets and future plans
  • Connect with house members to build a close community.

House Representative

University College Residence Council
2023.09 - Current
  • Attend UCRC meetings
  • Represent and vote/speak on behalf of Hutton house members.

Orientation Leader

UofT, UC, Orientation
2023.08 - 2023.09
  • Educated new students about the importance of personal responsibility within the college community
  • Served as a role model by helping new students acclimate to campus and college life
  • Ran events and guided students through events
  • Connected with incoming students to help build connections and welcome them to UofT.

Cashier

FullFill
2023.05 - 2023.08
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Developed strong customer service skills by providing efficient and accurate service.

Barista, Cashier

Stoke Market
2022.05 - 2023.08
  • Prepared/served coffee and refreshments
  • Operated cash registers and handled cash and operated a grill card transactions
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Built strong relationships with regulars and new customers by providing friendly, personalized service.

Member

Environmental Action Team
2019.09 - 2022.06
  • Organized and attended local events, such as 2019 and 2022 Fridays for the Future
  • Attended online seminars
  • Organized upcycling event at local high school.

Member

Kimberley Youth Action Network (KYAN)
2019.08 - 2022.06
  • Engage in local community
  • Learned valuable leadership and public speaking skills
  • Attended biweekly meetings
  • Organized local events.

Pharmacist Assistant

Gray's Compounding Pharmacy
2021.05 - 2022.02
  • Filled prescriptions, booked appointments, made prescription rolls and blister packs, managed incoming calls, received and placed drug orders.

Teaching Assistant

High River Skating Club
2018.09 - 2019.06
  • Instructed youth how to skate and the basics of figure skating
  • Created lesson plans and collaborated with other TAs to instruct lessons.

Volunteer

Canine Aqua Fitness and Veterinary Rehab
2018.10 - 2018.10
  • Assisted veterinarians with handling and monitoring of animals
  • Ran aqua fitness equipment.

Education

Associate of Science - Fundamental Genetics And Physiology

University of Toronto
Toronto, ON
05.2026

HIGH SCHOOL DIPLOMA -

Selkirk Secondary
Kimberley, BC
01.2022

Skills

  • Trained in lab safety
  • Basic laboratory skills such as, pipetting, operating a centrifuge, compound and dissection microscopes, dissections, analyzing gel electrophoresis.
  • Customer relations
  • Patient filling
  • IAR certified
  • Microsoft Excel
  • Critical thinking
  • Invoice Managing
  • Trained Barista

Certification

IAR Certified

references

  • Jill Bentley, FullFill And Stoke Market, Owner Boss, jill@stokemarkets.com
  • Michelle Gray, Gray's Compounding Pharmacy, Owner Boss, (250) 427-0038
  • Lori Joe, KYAN And EAT, Director Lead Organizer, kyanleadership@gmail.com
  • Lei Lei Wu, Gray's Compounding Pharmacy, Pharmacist Coworker, wusillei@gmail.com

cover letter

Dear Hiring Manager, Thank you for the opportunity to apply for the hospital support volunteer position at SickKids. After reviewing your job description, it's clear that you're looking for a candidate that can kindly welcome families into the hospital and assist staff with tasks. With my past work experience I confidently believe that I can create a warm, welcoming, and supportive environment for families and also provide staff with assistance to help with clerical tasks. I am a quality-oriented college student (Life Science) currently attending University of Toronto. I have three years of work and volunteer experience and all of my positions have required critical thinking, teamwork, and interactions with customer, coworkers, and participants. I had the privilege of working for Gray's Compounding Pharmacy as a pharmacy assistant where I learned valuable professional skills such as customer service, records management and relationship management. This was through assisting customers in the store, directing them around the pharmacy, managing incoming calls to the pharmacy, and distributing prescriptions. In both my academic and professional life, I have been consistently praised as hard-working by my educators and peers. Whether working on academic, extracurricular, or professional projects, I apply critical thinking, leadership and teamwork skills, while creating a positive and welcoming work environment which I hope to be able to bring to the SickKids community as a hospital support volunteer position your SickKids. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (403) 498 -7113 or via email at katie.christina.palmer@gmail.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, Kathaleen Palmer

Timeline

Hospital Support Staff

Sick Kids Hospital
2024.01 - Current

Member

Stem Cell Club
2023.10 - Current

Finance and Sponsorship Member

Heart and Stroke Foundation - UofT
2023.10 - Current

Secretary

Hutton House Council
2023.09 - Current

House Representative

University College Residence Council
2023.09 - Current

Orientation Leader

UofT, UC, Orientation
2023.08 - 2023.09

Cashier

FullFill
2023.05 - 2023.08

Barista, Cashier

Stoke Market
2022.05 - 2023.08

Pharmacist Assistant

Gray's Compounding Pharmacy
2021.05 - 2022.02

Member

Environmental Action Team
2019.09 - 2022.06

Member

Kimberley Youth Action Network (KYAN)
2019.08 - 2022.06

Volunteer

Canine Aqua Fitness and Veterinary Rehab
2018.10 - 2018.10

Teaching Assistant

High River Skating Club
2018.09 - 2019.06

Associate of Science - Fundamental Genetics And Physiology

University of Toronto

HIGH SCHOOL DIPLOMA -

Selkirk Secondary
IAR Certified
Kathaleen Palmer