Katessa Morford
Tracy
Summary
Dynamic and dedicated professional with a proven track record at In-N-Out Burger, excelling in customer service and payment processing. Known for effective multitasking and a positive attitude, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. Committed to teamwork and maintaining an organized workspace, I deliver exceptional results.
Overview
2
2
years of professional experience
Work History
Store Associate
In-N-Out Burger
Tracy
01.2024 - Current
- Greeted customers to determine wants or needs.
- Operated cash registers to process payments for goods and services.
- Complied with all health and safety regulations while performing job duties.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Processed customer payments quickly and returned exact change and receipts.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and responded to informational requests.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Encouraged positive social interactions while promoting teamwork skills with co-workers.
Cashier
Sourdough & Co
Tracy
03.2023 - 01.2024
- Multi-tasking by taking phone calls while balancing in-person customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Counted and balanced cashier drawers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service.
- Worked extra hours and shifts when needed to meet business needs.
- Processed credit card, cash, and check payments, ensuring all transactions were accura
Education
Medical Assisting -
Carrington College
Stockton08-2025
High School Diploma -
Merrill F West High
Tracy05-2024
Skills
- Fast learner
- Effective Multitasking
- Organized
- Flexible
- Positive
- Professional attitude
- Communication skills
- Team collaboration
- Attention to detail
- Time management
- Customer service
- Attention to detail focus
- Payment processing
- Organizational skills development
- POS systems
- Interpersonal skills
- Customer assistance
Accomplishments
- Honors throughout High School
- Presidents list - Carrington College
Timeline
Store Associate
In-N-Out Burger
01.2024 - Current
Cashier
Sourdough & Co
03.2023 - 01.2024
Medical Assisting -
Carrington College
High School Diploma -
Merrill F West High
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