Kateryna (Alex) Yeromina
Lake Louise,AB
Summary
Motivated employee skilled at bringing team up to speed with current procedural, safety, and compliance standards. Top-notch communication and planning skills with a proactive approach to managing course changes, inclined to continuous development
Overview
3
3
years of professional experience
Work History
Colleague Services Agent
Fairmont Château Lake Louise
Lake Louise, Alberta
12.2022 - Current
- Managed general inventory records for uniforms, laundry, and cleaning supplies
- Trained new hires and current employees according to and improving the training SOP
- Conducted and documented detailed quality and cleaning inspections for residential properties
- Providing support and assistance to employees in any situations and solving complex issues for residents
- Resolved conflicts impartially and calmly evaluate maintenance and housing concerns
- Greeting and assisting new arrivals
Education
Train The Trainer
Fairmont Château Lake LouiseLyceum No.9 of The Melitopol City Council of Zaporizhia Reg.
Melitopol', Zaporizhzhia OblastSkills
- Inventory management
- Conflict resolution
- Quality inspection
- Adaptability
- Thorough and conscientious approach
- Training and coaching
- Time management
- Customer and housekeeping services
- Critical thinking
Timeline
Colleague Services Agent
Fairmont Château Lake Louise
12.2022 - Current
Train The Trainer
Lyceum No.9 of The Melitopol City Council of Zaporizhia Reg.