Kateryna Vovk
Victoria,BC
Summary
Proven Room Attendant at Four Points By Sheraton, excelling in guest relations and housekeeping knowledge. Demonstrated ability to enhance guest satisfaction by maintaining impeccable cleanliness standards and efficiently managing time, reducing complaints significantly. Skilled in staff training and adept at teamwork, consistently achieving operational excellence.
Overview
1
1
year of professional experience
Work History
Room Attendant
Four Points By Sheraton
07.2023 - 05.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to guest requests for assistance, toiletries, and personal care items.
Education
High School Diploma -
School 5
Ukraine05.2016
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Linens and toiletries replacement
- Guest Relations
- Stain Removal
- Window Cleaning
- Staff Training
Languages
English
Limited Working
Timeline
Room Attendant
Four Points By Sheraton
07.2023 - 05.2024
High School Diploma -
School 5
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