Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kateryna Pismak

Calgary,AB

Summary

Attentive, reliable, and self-motivated restaurant worker with experience serving customers in food service and excellent customer service skills. Supportive and collaborative team player with attention to detail, passion for helping others, and ability to work well under pressure to maintain positive customer experiences and complete daily tasks. Proactive problem solver with excellent critical thinking skills.

Overview

4
4
years of professional experience

Work History

Restaurant Worker

Inatel Albufeira 3star Https://inatel-albufeira-ho
07.2022 - 01.2024
  • Prepare tables by setting up linens, silverware and glasses for 400+ customers
  • Fruit peeling and slicing
  • Slicing and presentation of cheeses and sausages
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
  • Preparation of the hall for breakfast
  • Cleaning and disinfection of the restaurant hall and kitchen

Batista

Lucky Cups
03.2020 - 02.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Preparation and sale of coffee drinks and others such as tea and chocolate 60+ cups in day
  • Customer service including ordering, receiving payments, answering customers' questions and handling complaints.
  • Training and education of new employees, as well as supervision of vendors and cashiers.
  • Ordering and inspection of goods, stock control and inventory.
  • Development of new service and sales standards, menu and pricing.

Warehouse Worker

Seamstress Hardware
02.2021 - 11.2021
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Performed general housekeeping and cleaning tasks.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 30 pounds.
  • Preparation of the orders for replenishment of spare parts and consumables .
  • Receipt and sorting of incoming parts and consumables
  • Preparing and tracing work orders

Education

Confectioner Technologist

Trade And Economic College
Ukraine Kharkiv
05.2021

Skills

  • Food Safety Knowledge
  • Menu Memorization
  • Order taking accuracy
  • Stress management
  • Attention to detail
  • Effective communication
  • Customer service excellence
  • Sanitation standards compliance
  • Teamwork and collaboration
  • Knife Skills

Languages

English
Limited Working
Portuguese
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Restaurant Worker

Inatel Albufeira 3star Https://inatel-albufeira-ho
07.2022 - 01.2024

Warehouse Worker

Seamstress Hardware
02.2021 - 11.2021

Batista

Lucky Cups
03.2020 - 02.2021

Confectioner Technologist

Trade And Economic College
Kateryna Pismak