Summary
Overview
Work History
Education
Skills
References
Timeline
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Kateryna Mytsak

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Seeking an internship or entry-level accounting position to leverage my analytical skills, financial acumen, and practical experience in both customer service and financial management. Proficient in using MS Word and Excel.

Overview

11
11
years of professional experience

Work History

Sales Assistant

La Rose Pharmacy
01.2022 - Current
  • 2 years of experience assisting customers in selecting and purchasing over-the-counter medications, health products, and prescriptions
  • Managed inventory, monitored expiration dates, and facilitated restocking of shelves
  • Operated the cash register, handled cash transactions, and processed insurance claims
  • Collaborated with the pharmacy team to ensure accurate prescription filling and adherence to regulatory requirements
  • Answer all incoming phone calls professionally.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Managed efficient cash register operations.

Tax Clinic - Volunteer

Humber College - Ignite
03.2023 - 04.2023
  • Assisted individuals and families in preparing and filing their tax returns, ensuring compliance with tax laws and regulations
  • Conducted client interviews to gather necessary financial information and documentation
  • Calculated tax liabilities, deductions, and credits to optimize clients' tax positions
  • Provided tax-related advice and guidance to clients, addressing their questions and concerns
  • Collaborated with tax professionals to review and finalize tax returns for submission.
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns, and other observations to staff.

Pension Officer

Pension Fund of Ukraine
06.2012 - 04.2015
  • 3 years of experience administering and managing retirement plans for seniors, ensuring compliance with legal and regulatory requirements
  • Calculated pension benefits, processed retirements, and provided retirement counseling to seniors
  • Coordinated with external pension service providers and auditors to maintain accurate records and financial reporting
  • Prepared and submitted pension-related reports to government agencies and senior management.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.

Education

Bachelor of Commers, Accounting - Accounting

Humber College Institute of Technology & Advanced Learning
Etobicoke, ON
04.2025

English For Academic Purposes Certificate - English As A Second Language

Humber College Institute of Technology & Advanced Learning
Etobicoke, ON
02.2019

Specialist's (Master's) degree in Law - Law And Justice

National University "Odessa Law Academy"
Ukraine
05.2012

Bachelor degree in Law - Law And Justice

National University "Odessa Law Academy"
Ukraine
05.2011

Skills

  • Proficient in MS Word and Excel
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Detail-oriented and highly organized
  • Ability to work effectively in a team and meet deadlines
  • Accounting Operations Systems
  • Electronic and Paper Filing
  • Records Administration
  • Proficient in [Software]
  • Data Evaluation
  • Mail Handling
  • Business Planning
  • Performance Improvement
  • Document Workflow
  • Data Processing
  • Customer Relations
  • Inventory Management
  • Data Entry
  • Critical Thinking
  • Time Management
  • Attention to Detail
  • Microsoft Office

References

Available upon request. Pharmacist - Kevin Wu La Rose Pharmacy Etobicoke, Toronto Email: laroseph@gmail.com Phone: 416-249-8600 Pharmacist - Olena Kubant La Rose Pharmacy Etobicoke, Toronto Email: laroseph@gmail.com Phone: 416-249-8600

Timeline

Tax Clinic - Volunteer

Humber College - Ignite
03.2023 - 04.2023

Sales Assistant

La Rose Pharmacy
01.2022 - Current

Pension Officer

Pension Fund of Ukraine
06.2012 - 04.2015

Bachelor of Commers, Accounting - Accounting

Humber College Institute of Technology & Advanced Learning

English For Academic Purposes Certificate - English As A Second Language

Humber College Institute of Technology & Advanced Learning

Specialist's (Master's) degree in Law - Law And Justice

National University "Odessa Law Academy"

Bachelor degree in Law - Law And Justice

National University "Odessa Law Academy"

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Kateryna Mytsak