Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kateryna Lubinets

Kateryna Lubinets

Hamilton,ON

Summary

My experience and skills meet all the requirements you outline. For the last 5 years, I have devoted myself to working in the service industry doing customer support. Over many years of working with clients, I’ve acquired such skills as sociability, courtesy, punctuality, good nature, responsibility. The ability to find a common language with clients helps me quickly and effectively solve clients’ problems. Thanks to long experience in customer support, I have hands-on experience in training new employees for a similar position. I am ready to work in a team, achieve common goals and conscientiously fulfill the tasks. I am very interested in this position and I want to believe that I can meet your expectations and become part of the team.

Overview

9
9
years of professional experience

Work History

Waitress

Georgian cafe
02.2015 - 08.2015

♦ Meeting and accommodation of guests in the hall

♦ Reception of orders from the restaurant customer

♦ Serving dishes and drinks to the guests

♦ Clean tables, clean dishes

♦ Training the new waiters

Operators of Call Center

Research company
04.2016 - 09.2016

♦ Answers incoming calls

♦ Telephone interviewing

♦ Providing information on company products and services

♦ Documentation of requisitions and orders

♦ Preparation of activity reports

The Secretary, Personal Assistant

Logistics company
06.2017 - 04.2018

♦ Receiving calls and consulting clients

♦ Work with documents

♦ Management of business trips

♦ Front of office service, meeting and greeting guests

♦ Running errands

♦ Сommunication with customers.

Administrator, Operator

Сryptocurrency exchange
04.2018 - 02.2024

♦ Currency exchange application processing

♦ Buying and selling cryptocurrency on the stock exchange

♦ Resolving conflict situations

♦ Reporting preparation

Education

Master of Science - Program Subject Area "Management", Educational Pro

Kharkiv Institute of Public Administration
Kharkiv, Ukraine
02-2020

Bachelor of Science - Finance And Credit

Kharkiv Institute of Finance
Kharkiv, Ukraine
06-2018

High School Diploma -

High School
Donetsk, Ukraine
06.2014

Skills

  • Teamworker

  • Hard worker

  • Ability to adapt

  • Microsoft Office

  • Microsoft Excel

  • Organization and Time Management

  • Dependable and Responsible

  • Multitasking

  • Friendly, Positive Attitude

Languages

English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Timeline

Administrator, Operator

Сryptocurrency exchange
04.2018 - 02.2024

The Secretary, Personal Assistant

Logistics company
06.2017 - 04.2018

Operators of Call Center

Research company
04.2016 - 09.2016

Waitress

Georgian cafe
02.2015 - 08.2015

Master of Science - Program Subject Area "Management", Educational Pro

Kharkiv Institute of Public Administration

Bachelor of Science - Finance And Credit

Kharkiv Institute of Finance

High School Diploma -

High School
Kateryna Lubinets