Kateryna Holovchenko
Surrey,BC
Summary
Organized and dependable individual with excellent organizational and communicational skills. Result-oriented person with extensive experience in customer service. Possesses exceptional problem-solving skills with the ability to think and act quickly to find the best solutions.
Overview
6
6
years of professional experience
Work History
Area Supply Attendant
Royal Columbian Hospital
2024.06 - Current
- Counted, recorded and entered status of departmental medical/surgical supplies using computer system and hand held computer.
- Delivered and re-stocked medical/surgical supplies to departments following established quotas.
- Assisted with physical inventories and cycle counts by counting items in inventory as required.
- Performed various return functions as per established procedures.
Inventory Lead
Melanie Lyne
2023.09 - 2024.04
- Performed data entry and completed proper paperwork.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
Sales Associate
Melanie Lyne
2023.06 - 2023.09
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
Assistant
Leonid Chernovetskyi
2021.08 - 2023.01
- Managed and completed paperwork and overall office administration operations.
- Provided general administrative support such as data entry, scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Front Desk Manager
Bourgeois
2018.09 - 2020.07
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled guest complaints professionally, resolving issues quickly to maintain high level of satisfactions.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
Education
Tourism And Hotel Management
Newman College
Tel-Aviv, Israel03.2020
Bachelor - Tourism And Hospitality Management
Classic Private University
Zaporozhye, Ukraine07.2017
Skills
- Self-motivated
- Multitasking and Organization
- Attention to Detail
- Problem-solving skills
- Strong communicational skills
- Customer Service
- Amadeus Software
- Opera Software
- Ability to manage multiple priorities and timelines
Languages
English
Full Professional
Hebrew
Native or Bilingual
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Area Supply Attendant
Royal Columbian Hospital
2024.06 - Current
Inventory Lead
Melanie Lyne
2023.09 - 2024.04
Sales Associate
Melanie Lyne
2023.06 - 2023.09
Assistant
Leonid Chernovetskyi
2021.08 - 2023.01
Front Desk Manager
Bourgeois
2018.09 - 2020.07
Tourism And Hotel Management
Newman College
Bachelor - Tourism And Hospitality Management
Classic Private University
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