Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kateryna Fedorova

Edmonton,AB

Summary

Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach.

Overview

13
13
years of professional experience

Work History

Merchandiser

Lidl
12.2018 - 10.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Assisted in development of online merchandise catalog, expanding product reach and availability.
  • Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
  • Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
  • Coordinated seasonal clearance sales, effectively managing inventory levels and maximizing revenue opportunities.
  • Negotiated with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Sales Associate

ATB
11.2015 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Merchandiser

Fozzy
03.2010 - 11.2015
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.

Education

High School -

High School
Zaporizhzhia Ukraine
06.1978

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Active listener
  • Merchandise planning
  • Store maintenance
  • Product inventory counts
  • Retail sales professional
  • Window displays
  • Merchandising trends
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Flexibility
  • Effective communication
  • Self motivation
  • Professionalism

Languages

English
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Merchandiser

Lidl
12.2018 - 10.2022

Sales Associate

ATB
11.2015 - 11.2018

Merchandiser

Fozzy
03.2010 - 11.2015

High School -

High School

Similar Profiles

CREATE PROFILE
Kateryna Fedorova