Kateryna Balaklieievska
Calgary,AB
Summary
I recently moved from Ukraine. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. I also have experience working in a Canadian company. Please give me a chance in this position. I will perform all tasks efficientle and professionally, I am fully interested in the work. You won't regret hiring me for this job.
Overview
1
1
year of professional experience
Work History
Cashier
Smyk (kids clothes)
Warsaw
07.2022 - 11.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained accurate records of customer transactions for reporting purposes.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Seller Support Associate
Moving Company A Yellow Blue
06.2023 - 09.2023
- Exercised professionalism across varying circumstances, treating each customer with respect despite potential agitation or frustration.
- Worked extensively with other departments, utilizing resources to provide seller support.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Exercised conflict resolution techniques to support troubleshooting and customer satisfaction.
- Answered phone calls and supported urgent seller concerns, providing detailed support from personal platform expertise.
- Supported vendor advertising, strengthening accounts through timely and clear communication.
Education
High School Diploma -
Kharkiv Liceum
Kharkiv, Ukraine05.2012
Skills
- Communication skills
- Complex Problem-Solving
- Cash Register Systems
- Product and Service Sales
- Attention to Detail
- General Housekeeping
- Punctual and Dependable
- Delivery Scheduling
Additional Information
• Native Ukrainian language
• Native Russian language
• Full Professional English language
Timeline
Seller Support Associate
Moving Company A Yellow Blue
06.2023 - 09.2023
Cashier
Smyk (kids clothes)
07.2022 - 11.2022
High School Diploma -
Kharkiv Liceum
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