Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Katerinne Michell Morales Vicente

Santa Ana

Summary

I am person who is hardworking, that likes to help anyone with any necessities they may ask of me. I also like to meet standards of customer satisfaction and workj ethics. I am very good with working in a team and am able to have a good relationship with co-workers. I am dedicated to any work that is thrown at me as well. I am also willing to work with any schedule that is given to me.

Overview

3
3
years of professional experience

Work History

Wheelchair agent

Sierra Aviation Group - John Wayne Airport
07.2023 - Current
  • Transported individuals requesting wheelchair service to and from desired locations
  • Backed wheelchairs down jetways to safely overcome decline of ramp
  • Reviewed airline tickets, interpreted airline city codes and read domestic and international forms
  • Pushed wheelchairs with passengers through terminal and gate areas to ease transport
  • Greeted passengers and provided boarding instructions
  • Upheld uniform and conduct guidelines to maintain professional appearance
  • Furnished customers with information on routes, gates and terminals to assuage baggage and boarding concerns
  • Worked with personnel in gate area by verifying passengers documents before boarding aircraft
  • Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery
  • Operated computerized system to handle ticketing and check-ins
  • Assisted passengers with limited mobility in navigating stairs, ramps and aisles.

Janitor

Flagship
Santa Ana
03.2023 - 07.2025
  • Maintained cleanliness of facilities through regular sweeping and mopping.
  • Disposed of waste and recyclables following company protocols.
  • Restocked supplies in restrooms and break areas consistently.
  • Reported maintenance issues to management for prompt resolution.
  • Ensured compliance with health and safety regulations during tasks.
  • Collaborated with team members to complete cleaning assignments efficiently.
  • Clean and sanitize restrooms, sinks, countertops, and other surfaces.
  • Empty wastebaskets and trash containers.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms, and removed trash to keep thebuilding in clean and orderly condition.

Factory Vitamin Packager

Staffing Agency
Santa Ana
06.2022 - 01.2023
  • I packaged products for shipment using automated machinery and hand tools.
  • I inspected items for quality assurance before packaging processes.
  • I maintained the cleanliness and organization of the packing area.
  • I collaborated with team members to meet daily production goals.
  • I recorded inventory levels and reported discrepancies to supervisors.
  • I assembled cartons, crates, and containers to prepare for shipping.
  • I moved materials and items to shipping or other designated areas.
  • I weighed items on scales to determine correct shipping charges prior to shipment.
  • I operated machinery used for packaging processes including shrink-wrapping machines, taping machines, labeling equipment, and box sealers.

Fast Food Cashier

Lucky Chinese food
Santa Ana
01.2022 - 03.2022
  • I processed customers' orders accurately and efficiently at Chinese food establishments.
  • I also managed cash register operations, ensuring balanced transactions and accurate cash handling.
  • Collaborated with team members to maintain fast-paced service during high-volume periods.
  • I greeted customers and provided friendly customer service.
  • I processed payments, gave change, and issued receipts for orders.
  • I maintained the cleanliness of the work area throughout the shift.
  • I also operated cash registers, credit card machines, and other related equipment accurately.
  • I kept customer and food preparation areas clean and well-organized.
  • I verified orders and bagged items for easy transport.

Education

High School Diploma -

Saddleback high school
Santa Ana, CA
06.2021

Some College (No Degree) -

Santa Ana College
Santa Ana

Skills

  • Coordinating schedules
  • Active listening
  • Adaptability and flexibility
  • Professionalism
  • Team building
  • Effective communication
  • Team collaboration
  • Fluency in Spanish
  • Problem-Solving
  • Decision making
  • Customer service
  • Time management
  • Attention to detail
  • Safety awareness
  • Cash management
  • Check-in processes
  • Order processing
  • Communication skills
  • Health and safety compliance
  • Receipt handling
  • Customer assistance
  • Dependability and reliability
  • Credit card processing

Languages

Fluent Spanish and Some English

Languages

Spanish
Professional
English
Limited

Timeline

Wheelchair agent

Sierra Aviation Group - John Wayne Airport
07.2023 - Current

Janitor

Flagship
03.2023 - 07.2025

Factory Vitamin Packager

Staffing Agency
06.2022 - 01.2023

Fast Food Cashier

Lucky Chinese food
01.2022 - 03.2022

High School Diploma -

Saddleback high school

Some College (No Degree) -

Santa Ana College

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Katerinne Michell Morales Vicente