Katerina Weiglova
Edmonton,Canada
Summary
Experienced hospitality management professional proficient in overseeing housekeeping operations to ensure cleanliness and guest satisfaction. Skilled in staff supervision, quality assurance, and fostering a collaborative team environment. Strong background in office management, scheduling, and communication. Recognized for efficiency in handling multiple tasks to support executive teams and achieve organizational goals. Known for reliability and creating a positive work environment.
Overview
13
13
years of professional experience
Work History
Assistant of Executive Housekeeper
Tonquin Inn
05.2021 - 04.2025
- Served as Executive Housekeeper for 18 months covering a maternity leave period.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Guided housekeeping team with careful training and positive reinforcement.
- Developed efficient shift schedules encompassing breaks, vacations, and overtime assignments.
- Managed and processed weekly orders after inventory assessments.
- Compiled detailed reports each month for management review.
- Managed and processed employee payroll accurately.
Supervisor
IDP - Drift & Servicetjänste
12.2020 - 04.2021
- Coordinated workflow to enhance operational efficiency.
- Maintained a safe, secure, and healthy work environment.
- Checked and approved timesheet entries.
- Conducted training sessions for onboarding employees.
- Maintained exceptional standards of customer service across various levels.
Room-Checker
Pursuit Banff Jasper Collection
08.2019 - 08.2020
- Helped train housekeeping staff.
- Verify that all rooms meet required cleaning and maintenance criteria.
- Contributed to cleanliness of rooms during peak times.
- Coordinated room availability updates with Front Desk staff.
- Maintain cleanliness and upkeep of all public areas.
Room Attendant
Mountain Park Lodges/ Pursuit Banff Jasper Collection
08.2018 - 08.2019
- Completed various cleaning operations encompassing dusting, polishing, sweeping, and mopping.
- Maintained rooms to meet quality standards.
- Informed management of any damages, deficits, and disturbances.
Administrative Assistant
CORFIX DISTRIBUTION s.r.o.
07.2016 - 08.2018
- Managed order processing.
- Generated invoices efficiently for accurate billing.
- Enhanced client service experience.
- Coordinated comprehensive financial activities to ensure optimal efficiency.
- Collaborated with warehouse personnel for streamlined operations.
Administrative Assistant
GELDBACH-CZ s.r.o.
09.2012 - 05.2016
- Managed order processing tasks efficiently.
- Created invoices efficiently.
- Engaged with clients to provide information and assistance.
- Managed scheduling for overseas shipments.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Certificate - English language
Language school Perfect English
Brno06.2011
Graduation - banking and insurance
High School informatics
Brno06.2010
Skills
- Attention to detail
- Flexible
- Leadership
- Time management
- Computer skills
- Fast learner
- Problem-solving
- Positive and professional
- Customer service
- Teamwork and collaboration
- Organizational skills
- Excellent communication
Languages
English
Full Professional
Timeline
Assistant of Executive Housekeeper
Tonquin Inn
05.2021 - 04.2025
Supervisor
IDP - Drift & Servicetjänste
12.2020 - 04.2021
Room-Checker
Pursuit Banff Jasper Collection
08.2019 - 08.2020
Room Attendant
Mountain Park Lodges/ Pursuit Banff Jasper Collection
08.2018 - 08.2019
Administrative Assistant
CORFIX DISTRIBUTION s.r.o.
07.2016 - 08.2018
Administrative Assistant
GELDBACH-CZ s.r.o.
09.2012 - 05.2016
Certificate - English language
Language school Perfect English
Graduation - banking and insurance
High School informatics
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