Katerina Torres
Pittsburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Technology Specialist
Lexus Of Concord
Concord
07.2023 - 03.2025
- Troubleshot hardware and software issues for users in a timely manner.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Trained customers on how to use various pieces of technology safely and efficiently on their new vehicles.
- Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
- Collected payment from customers for services rendered on their vehicles.
- Ensured that all necessary paperwork was completed prior to scheduled appointments.
- Answered phone calls, emails, and other inquiries from customers regarding appointment scheduling.
Server
P.F. Chang's Bistro
Walnut Creek
08.2022 - 06.2023
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Some College (No Degree) - Criminal Justice
Chabot College
Hayward, CASkills
- Customer service
- Documentation skills
- Effective communication
- Problem solving
- Attention to detail
- Technical support experience
- Cash handling
- Reception desk management
Languages
Spanish
Professional
Timeline
Technology Specialist
Lexus Of Concord
07.2023 - 03.2025
Server
P.F. Chang's Bistro
08.2022 - 06.2023
Some College (No Degree) - Criminal Justice
Chabot College
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